Senior Program Manager, , Middle Mile Fleet Management

Amazon.com Inc

Bellevue, WA

JOB DETAILS
SKILLS
Alliance/Partner Management, Business Development, Business Model, Business Support, Communication Skills, Continuous Improvement, Cross-Functional, Documentation, Fleet Management, Leadership, Needs Assessment, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Project/Program Management, Public/Media/Press/Analyst Relations, Relationship Management, Reporting Skills, Startup, Strategic Planning, Supply Chain, Team Player, Trend Analysis, Vehicle Fleets, Willing to Travel
LOCATION
Bellevue, WA
POSTED
9 days ago

How often have you had an opportunity to be part of a team that is tasked with solving a huge business problem through disruptive, innovative technology? If you want to join a fast-paced, innovative team that is making history, reinventing an industry and breaking new ground for Amazon, this is the place for you!

Global Fleet org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.

This Program Manager will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business. This will be achieved through deep supply chain understanding, working backwards from external partner requirements, and internal alignment with cross-functional business stakeholders. The role involves day-to-day interaction with external fleet management partners who operate and maintain Amazon"s transportation assets, understanding their operational needs and converting them into efficient business models. You"ll serve as the primary relationship manager for these strategic partnerships while coordinating with multiple internal Amazon teams to meet both short-term and long-term business objectives. This position is a multi-faceted role requiring the ability to balance strategy and execution while maintaining strong external partner relationships.

Up to 25% travel required

Key job responsibilities

  • Define program vision and roadmaps including short-term, mid-term, and long-term strategic timelines and phases.
  • Develop strategic documentation to gain stakeholder alignment and provide program status updates at key milestones.
  • Identify key performance metrics and create reporting frameworks that enable effective program management and scaling.
  • Lead cross-functional coordination with internal teams to resolve partner issues and deliver seamless program execution.
  • Standardize and optimize program processes to drive consistency, efficiency, and scalability.
  • Serve as primary relationship manager for external fleet management partners, ensuring high satisfaction and proactive communication.
  • Drive continuous improvement initiatives by analyzing program performance, gathering partner feedback, and implementing enhancements.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles