Job Description
Our Client, a Commercial Banking company, is looking for a Senior Program Manager, Social Media Enablement for their Toronto, ON/ Hybrid location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Large-scale program delivery: Proven experience leading large-scale programs or projects, ideally involving platform implementation, onboarding, migration, or broader transformation initiatives.
- Program management: Strong command of core program management disciplines, including planning, governance, risk management, stakeholder coordination, and execution.
- Change management & adoption: Demonstrated success leading technology-enabled business change and driving user adoption at scale.
- Communication & influence: Excellent communication and influencing skills, with the ability to distill complex information into clear updates, decisions, and action plans.
- Multi-workstream management: Ability to manage multiple workstreams simultaneously and deliver effectively in a fast-paced, deadline-driven environment.
- Executive reporting & governance: Experience preparing executive materials, status reporting, and governance documentation to support effective decision-making.
- Organizational effectiveness: Strong organizational skills, sound judgment, and a proactive, solutions-focused approach.
- Strategic leadership & execution: You are a highly organized and strategic program leader who can move seamlessly between executive-level planning and day-to-day execution.
- Collaborative and influential: You build strong relationships across teams and drive alignment among stakeholders with diverse priorities.
- Balanced in your approach: You bring a thoughtful perspective that balances business objectives, client experience, and risk and compliance requirements in a regulated environment.
- Accountable and results-oriented: You take ownership, act with initiative, and consistently deliver high-quality outcomes.
- Values-driven: You reflect Client values of trust, teamwork, and accountability, and bring authenticity and integrity to your work.
Requirements:
- Must Have Requirement:
- 5-7 years of large-scale program and project management experience
- Experience with platform migration projects
- Strong stakeholder communication skills, organizational effectiveness
- Experience supporting change management initiatives
- Nice To Have:
- PMP certification
- FI experience or experience working in a regulated environment
- Prior experience working with social media management tools
- Soft Skills:
- Strong communication skills
- Strategic leadership
- Strong relationship-building skills
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Toronto, ON |
| Industry | Management Consulting Services |
| Salary | $76.18–$80.17 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
- Change Managementunmatched
- Commercial Bankingunmatched
- Communication Skillsunmatched
- Customer Acquisitionunmatched
- Customer Experienceunmatched
- Decision Supportunmatched
- Health Planunmatched
- Leadershipunmatched
- Onboardingunmatched
- Organizational Development/Managementunmatched
- Organizational Skillsunmatched
- Project Management Professional (PMP)unmatched
- Project/Program Managementunmatched
- Regulatory Complianceunmatched
- Riskunmatched
- Risk Managementunmatched
- Social Mediaunmatched
- Support Documentationunmatched
- Team Playerunmatched
- Technical Leadershipunmatched
- Time Managementunmatched
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