Senior Program Manager

The central execution leader for the program, this role is a hands-on, delivery-focused leadership position that requires daily engagement in execution management, cross-track coordination, governance enforcement, and stakeholder communication. The individual in this role will be responsible for making the delivery model work — translating strategy into daily, weekly, and monthly operating rhythm.

Accountabilities

• Owning the integrated program plan across all tracks — schedule, dependencies, milestones, and critical path
• Driving the daily and weekly execution cadence — standups, iteration planning, demos, retrospectives
• Enforcing entry/exit gates between delivery phases — no development starts without readiness criteria being met
• Managing cross-track dependencies and sequencing — ensuring parallel and sequenced tracks do not destabilize each other
• Owning the SteerCo agenda, pre-read, and follow-up — ensuring the steering committee is a decision engine, not a status meeting
• Driving the re-baselining effort — establishing velocity baselines and validating the target delivery date within the first 90 days
• Owning risk, issue, and action management — surfacing problems early, escalating with recommendations, and driving resolution
• Managing the operating rhythm across US-based and India-based teams — including enforcing the guided execution model for offshore delivery
• Partnering with the Business Sponsor (acting Product Owner) to ensure decisions are made, documented, and translated into stable requirements
• Preparing executive-ready reporting — program status, quality metrics, velocity trends, risk dashboards — for delivery leadership and senior stakeholders

Key Responsibilities

Program Execution & Delivery

• Own the integrated program plan across all active and sequenced tracks. Maintain schedule accuracy, dependency mapping, and critical path visibility.
• Drive iteration planning, execution tracking, and completion reviews for each 2-week iteration cycle. Ensure work entering each iteration has met defined readiness criteria.
• Enforce the Structured Iterative delivery model — phases, gates, and change control. Prevent the program from reverting to ad hoc or unstructured execution patterns.
• Lead the re-baselining effort: establish velocity baselines from the first 2–3 iterations, validate the integrated schedule against actual throughput, and recommend date adjustments with supporting data.
• Monitor and manage track sequencing: ensure sequenced tracks do not enter build until predecessor tracks meet defined exit criteria.
• Own change control: ensure all mid-build requirement changes are documented, impact-assessed, and approved before integration into the next iteration.

Cross-Track Coordination & Dependency Management

• Run the weekly cross-track program sync to identify and resolve inter-track dependencies, resource conflicts, and scheduling risks.
• Maintain an integrated dependency map across all tracks and surface conflicts proactively — before they become blockers.
• Coordinate with Solution Architects and Lead Developers to ensure technical dependencies (shared components, APIs, data flows) are sequenced correctly.
• Align business-side and technology-side PMs to ensure consistent planning, communication, and status reporting.

Governance & Escalation

• Own the SteerCo process end-to-end: agenda development, pre-read distribution (48 hours prior), meeting facilitation, decision capture, and follow-up tracking. The SteerCo is structured as a decision forum — not a status review.
• Prepare and present at the bi-weekly Delivery Leadership Review — covering program health, velocity trends, quality metrics, risks, and resource issues.
• Own the program-level Risk / Issue / Action log. Ensure risks are identified early, escalated with impact assessments and recommendations, and driven to resolution.
• Define and enforce escalation paths: track-level → program-level → delivery leadership → SteerCo, with clear timelines and ownership at each level.

Distributed Team Management

• Manage the operating rhythm across US-based and India-based teams. Ensure the guided execution model is functioning: US leads complex work, India executes well-defined tasks under US leadership.
• Ensure daily handoff processes are effective between US and India teams — morning standups, blocker resolution, code review follow-ups.
• Monitor the quality and throughput of offshore delivery. Partner with Lead Developers and Solution Architects to ensure work assignments match team capability.
• Identify and address distributed team inefficiencies — communication gaps, timezone friction, unclear ownership — before they impact delivery.

Stakeholder Communication & Reporting

• Serve as the primary point of contact for program delivery status across business and technology stakeholders.
• Produce weekly and bi-weekly program status reports — clear, concise, and executive-ready.
• Partner with the Business PM to align business readiness, UAT coordination, and stakeholder communication.
• Build and maintain program dashboards covering velocity, quality, risk, and milestone tracking.

Skills

• Exceptional leadership and project management skills
• Proven experience in managing complex, cross-functional programs
• Strong communication and stakeholder management abilities
• Ability to navigate and manage distributed teams across different time zones
• Proficient in risk management and issue resolution
• Experience with agile methodologies and iterative delivery models

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.

Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.