Senior Program & Project Management Associate (Jira & SharePoint)

HTC Global Services Inc

Dearborn, MI

JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Atlassian JIRA, Business Plan, Capacity Management, Cross-Functional, Data Analysis, Demand Forecasting/Planning, Document Management, Documentation Plan, Documentation Standards, Emerging Technology, Information Technology & Information Systems, Manufacturing, Microsoft SharePoint, Microsoft Visio, Multitasking, Performance Metrics, Power BI, Process Development, Process Flow Diagram (PFD), Product Development, Product Lifecycle, Product Support, Program Planning, Project/Program Coordination, Project/Program Management, RAID Storage, Reporting Dashboards, ScrumMaster, Standard Operating Procedures (SOP), Strategic Planning, Technical/Engineering Design
LOCATION
Dearborn, MI
POSTED
Today

Job Title

Senior Program & Project Management Associate (Jira & SharePoint)

Overview

We are seeking a Senior Program & Project Management Associate to support program and project coordination across multiple teams. This role focuses on program governance, reporting, planning, process documentation, collaboration, and dashboard reporting while supporting cross-functional initiatives throughout the product development lifecycle.

Key Responsibilities

  • Manage program-level activities, timelines, dependencies, and RAID logs.
  • Support multiple projects through governance and reporting.
  • Facilitate Program Increment (PI) Planning, demand planning, and roadmap execution.
  • Support strategic planning and alignment of program goals with business objectives.
  • Identify and proactively address cross-functional risks, issues, and dependencies.
  • Support the product development lifecycle from concept through design, engineering, manufacturing, and launch.
  • Facilitate or support Program Increment (PI) Planning sessions.
  • Coordinate with Release Train Engineers (RTEs) and Scrum Masters within a SAFe environment.
  • Track PI objectives, capacity planning, and dependency mapping across teams.
  • Build and maintain Jira dashboards, boards, and workflows.
  • Create custom Jira filters and JQL queries for sprint, epic, and release tracking.
  • Develop process flow diagrams using Visio, Lucidchart, or draw.io.
  • Document Standard Operating Procedures (SOPs), RACI charts, and governance processes.
  • Build and maintain SharePoint sites for document management and team collaboration.
  • Manage SharePoint permissions, document libraries, and basic Power Automate workflows.
  • Develop Power BI dashboards for program health, KPIs, burn-down, and burn-up reporting.
  • Extract and analyze data from Jira and other sources to support executive reporting.

Required Qualifications

  • Bachelor's degree.
  • Minimum of 6 years of IT experience.
  • Minimum of 2 years of Program Management experience.
  • Expertise in Project Management.
  • Experience with Integrated Business Planning.
  • Experience working within a PMO environment.
  • Experience using Jira.
  • Experience with Microsoft SharePoint.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-Hybrid  #LI-RM1 

About the Company

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HTC Global Services Inc

Shaping careers since 1990 - our long tenured employees are a testimony of the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
https://www.htcinc.com/