Senior Project Manager, Business Transformation

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

In This Role

• Direct large-scale, complex projects from end to end with autonomy, including planning, resource allocation, scheduling, execution, and closure
• Create comprehensive project plans encompassing charters, defined scope, deliverables, dependencies, schedules, and resource plans
• Proactively manage changes in project scope, identify potential issues, and devise contingency plans
• Build, develop, and grow business relationships vital to project success across internal teams and external partners
• Liaise between project teams, cross-functional stakeholders, external partners, and executive leadership to ensure alignment on deliverables, timelines, and expectations
• Allocate and manage project budgets, resources, and hours; adjust allocations as project needs evolve
• Identify impacted business processes and implement process optimization and modernization initiatives
• Establish and execute comprehensive communication plans for all project stakeholders
• Support change management by developing consistent policies and procedures across all project phases
• Perform post-project reviews to ensure achievement of business objectives and identify improvement opportunities
• Use experience, innovation, and judgment to make decisions that may be based on partial information
• Provide informal guidance and mentorship to less experienced project managers
• Support other Strategic Program Management projects as needed
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• 5+ years of project management experience
• Bachelor’s degree or equivalent combination of education and experience
• Demonstrated success directing large-scale, cross-functional projects with multiple workstreams
• Advanced knowledge of Microsoft Office Suite and proficiency with project management software
• Exceptional written and verbal communication skills; ability to present to all levels of leadership
• Strong analytical and problem-solving skills; ability to handle ambiguity and make timely decisions balancing analysis with decisiveness
• Results-oriented approach with a track record of delivering projects on time, on scope, and on budget
• Ability to build trust across teams, handle changing priorities, and make sound decisions under ambiguity
• Ability to present information in different forums and with all/multiple levels of leadership
• Ability to work effectively in a hybrid setting; independently, as well collaboratively as part of a team
• B2B distribution business model knowledge is a plus
• PMP, CSM, or other project management certification preferred
• Agile and/or Six Sigma certification or experience is a plus
• Experience with customer experience, Sales, or Marketing is a plus

About Four Hands