Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.
Description: POC: Raju
Job Details:
Job title: Senior Project Manager | Network | Contact Center Speech Technologies
Work Location with Zip code: Richardson, TX 75082
Duration of the project: 12 Months
This role requires any travel (Yes/No): NO
Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
Is this a 100% remote role? NO
Vendor rate range: ***
Minimum years of experience required: 10+ Years
Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
Education Qualification required: BE
Detailed Job Description:
Experience 10 years in project program management, with at least 5 years in contact center or customer experience programs.
PMP or Agile Scrum certification is a plus.
Role Technical Project Manager Contact Center Programs
Lead complex contact center initiatives with strong technical acumen.
Engage senior executive client leadership and manage matrixed teams effectively.
Communicate confidently and operate independently.
Minimum years of experience: 10+ years
Education: Bachelor's or Master of Engineering
Custom Fields:
Name: Intake Call Completed
Value: true
Name: Intake Call Requested
Value: true
EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.