Senior Property Manager

Senior Property Manager – Commercial Real Estate

Job Description: 

Our client, a private equity firm specializing in commercial real estate, is seeking an experienced Senior Property Manager to oversee a portfolio of Class A office, retail, flex office / warehouse, and lite industrial buildings, ensuring exceptional operational performance, tenant satisfaction, and financial results. The ideal candidate is a strategic leader with strong customer-service focus, deep knowledge of Class A office operations, and proven experience managing complex commercial assets.

• Lead daily operations of Class A office, retail, flex office / warehouse, and lite industrial buildings, ensuring premium standards for building systems, maintenance, and appearance.
• Develop and manage annual operating and capital budgets; oversee financial reporting, rent collection, and expense control.
• Work with accounting to ensure the accuracy of the CAM / Tax reconciliation .
• Deliver outstanding tenant service, serving as the primary point of contact for tenants and supporting retention initiatives.
• Conduct regular tenant meetings, satisfaction surveys, and building events to support tenant retention strategies.
• Creating and maintaining digital designs to support leasing and tenant communications.
• Collaborate with leasing to support tours, lease renewals, expansions, and new tenant onboarding.
• Supervise and mentor on-site staff, including engineering teams.
• Oversee service contracts (janitorial, security, engineering, parking, etc.) and manage vendor performance.
• Manage capital projects, tenant improvements, and building upgrades from planning through completion.
• Ensure compliance with leases, building codes, safety regulations, and sustainability standards (LEED/WELL/ENERGY STAR).
• Lead emergency preparedness, incident response, and risk management activities.
• Other duties as assigned

• 5-7+ years of commercial property management experience, specializing in Commercial Real Estate.
• Bachelor's degree in Business, Real Estate, or related field preferred.
• CPM, RPA, or similar professional designation strongly preferred.
• State of Ohio Sales Agent License is preferred.
• Strong understanding of building systems, lease administration, and Class A service expectations.
• Demonstrated experience managing budgets, financial reporting, and capital projects.
• Excellent communication, negotiation, leadership, and tenant-relations skills.
• Proficiency with property management software – MRI and Yardi preferred.