Senior Quality Assurance Engineer

Overview

Job Purpose

The Senior QA Engineer plays a critical role in ensuring the quality, reliability and performance of software products by applying advanced QA methodologies and sound judgment to solve complex testing challenges. With a strong foundation in software testing, domain knowledge and analytical thinking, this role actively contributes to shaping QA practices. It involves mentoring junior team members, driving process improvements and fostering a culture of quality throughout the development lifecycle. A proactive mindset and leadership in both technical and collaborative capacities are essential to delivering product excellence.

Responsibilities

• Help lead QA Activities: Plan, design, and execute comprehensive test strategies, including functional, regression, integration and exploratory testing, aligned with organizational standards. Perform different types of testing activities including performance and security testing.
• Review and Analyze Requirements: Collaborate with Business Analysts, Developers and End-Users to understand business needs and technical impacts, ensuring test coverage aligns with requirements and change scope.
• Apply Advanced QA Knowledge: Participate in design reviews to gain a deep understanding of application architecture, data workflows, and integration points, enabling the identification of robust and comprehensive test scenarios. Evaluate requirements for clarity and testability, prioritize high-risk areas, contribute to bug triaging to balance quality with delivery timelines, and support release readiness assessments.
• Develop AI-powered Test Automation Initiatives: Leverage AI-driven tools and techniques to identify and prioritize high-impact test cases for automation. Contribute to maintaining code quality and reusability by following established coding standards and best practices. Assist in implementing automation strategies that improve efficiency, reduce manual effort, and accelerate release cycles. Collaborate with development and QA teams to integrate AI-enhanced automation into CI/CD pipelines and promote continuous testing practices."
• Problem Solving and Decision Making: Identify, analyze and provide well-reasoned solutions to complex QA issues using established procedures and professional judgement. Recommend improvements to prevent recurrence.
• Mentorship and Team Development: Guide and train junior QA team members on tools, processes and best practices. Provide feedback and support their professional development.
• Cross-Team Collaboration: Work closely with cross-functional teams to ensure quality is embedded throughout the development lifecycle. Communicate risks and issues clearly to stakeholders and management.
• Process Improvement: Contribute to the evaluation and enhancement of QA processes, tools and metrics. Assist in debugging and improving application performance and reliability.
• System Monitoring and Analysis: Monitor system behavior in test and production environments, analyze trends and proactively identify potential quality issues.

Knowledge and Experience

• Bachelor's degree in computer science, Electrical Engineering, Mathematics, or a related field.
• 8+ years of experience in software quality assurance.
• Strong analytical skills and test case design skills; meticulous attention to detail.
• Proficient with QA tools, automation frameworks and test techniques.
• Proven ability with automating UI test cases, preferably in Playwright (TypeScript/JavaScript) or Cypress
• Ability to understand and troubleshoot python code
• Experience of using AI tools such as Claude or GitHub copilot for QA tasks such as - Requirement Analysis, Test Planning and Execution, Coding and Reporting.
• Hands-on with writing medium complexity SQL queries
• Experience of working on Linux systems
• Solid understanding of software development life cycle (SDLC) and QA's role in it.
• Effective communication and collaboration skills with stakeholders.
• Strong organizational and time management skills with ability to work on multiple priorities.

Preferred Knowledge and Experience

• Familiarity with performance, security and usability testing.
• Knowledge of ROI-driven testing strategies.
• Domain knowledge in finance.
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.