Senior Quality Manager

Overview:
This role is for a senior-level Quality Manager responsible for driving quality excellence across manufacturing operations. The position focuses on ensuring compliance with customer and regulatory requirements, implementing continuous improvement initiatives, and fostering a culture of quality and hygiene across the plant.

Key Responsibilities:

• Serve as the main point of contact for customer quality issues, including new item requests, initial production samples, and ongoing quality concerns.

• Develop and maintain plant capabilities to successfully host external audits from customers, third-party auditors, and regulatory agencies.

• Implement, manage, and oversee integrated ISO management systems.

• Notify relevant teams regarding product defects related to formula, packaging, or other production issues.

• Provide proactive and reactive guidance to resolve potential or existing quality issues.

• Ensure hygiene standards are developed and maintained in collaboration with plant hygiene personnel.

• Provide technical support to R&D, Purchasing, Engineering, and Manufacturing for new initiatives and projects.

Qualifications:

• Bachelors degree in a related field.

• 10+ years of professional experience in Quality, Hygiene, or both, including site management.

• Solid knowledge of Quality fundamentals, principles, and core tools.

• Demonstrated experience driving continuous improvement using process mapping, root cause analysis, and Lean methodologies.

• Strong interpersonal, written, verbal, and presentation communication skills.

• Quality certifications are preferred.

Skills & Competencies:

• Project management, data literacy, and data analysis

• Problem-solving and logical thinking

• Lean and continuous improvement methods

• Statistical methods (SQC, SPC, MSA), quality lab management, and testing procedures

• Conflict resolution, adaptability, and creative problem solving

• Effective communication across all organizational levels

Benefits & Opportunities:

• Comprehensive health insurance including medical, dental, and vision

• Paid time off, holidays, volunteer time, and flexible work policies

• Financial benefits including 401(k) matching, performance bonuses, and student loan reimbursement

• Family support including parental leave, fertility support, adoption & surrogacy assistance

• Career development opportunities, tuition reimbursement, and access to skills development programs

Compensation:

• Full-time position with benefits and potential relocation assistance

Candidate Profile:
The ideal candidate is an experienced quality professional with strong leadership skills, a track record of implementing quality and hygiene programs, and the ability to collaborate with multiple departments to drive operational excellence.