Senior Recreation/Community Services Supervisor

Senior Recreation/Community Services Supervisor

Salary

$102,419.28 - $124,467.24 Annually

Location

Ontario, CA

Job Type

Full Time

Job Number

070626 Sr Rec/Comm Sup

Department

Recreation & Community Services

Opening Date

08/11/2026

Closing Date

8/25/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

TMTR

• Description
• Benefits
• Questions

The Position

Senior Recreation/Community Services Supervisor

Are you passionate about making a difference in your community? Looking for a career where you have the ability to share new ideas and be a part of an exciting and diverse team? Do you want to be a part of a growing team and take part in building new facilities and enhancing amenities? If so, the City of Ontario has the perfect position for you!

The Recreation & Community Services Department is searching for a recreation professional to join the team as a Senior Recreation/Community Services Supervisor. The Senior Recreation/Community Services Supervisor is a front-line supervisory level position that develops and oversees a variety of citywide recreation and community services programs, activities, and events. In addition, this position coordinates and promotes cooperative efforts with community agencies, assists with budget preparation and participates in grant writing and other funding opportunities.

There is currently one (1) full-time vacancy in the Recreation/Community Services Department - Aquatics Division. The resulting eligibility list may be used to fill future vacancies in this classification.

The Ideal Candidate

The ideal candidate will possess the following:

• Knowledge of principles and practices of recreation and community service program administration.
• Knowledge of development, coordination, and evaluation of recreation and community services programs.
• Demonstrated ability to work independently and exercise sound judgment.
• Excellent communication skills, clearly and concisely, both orally and in writing with both internal and external customers.
• Outstanding interpersonal skills to work collaboratively with City staff across all agencies and departments.
• Strong supervisory skills, including the ability to manage multiple tasks, set priorities, and meet deadlines.

Additionally, the successful candidate will embody the Departments mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the Citys Customer Service Philosophy - Empathy, Respect, and Problem Solving.

The following procedures will apply:

• The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
• The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
• The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.

The Community Life and Culture Agency

The City of Ontarios Community Life & Culture Agency meets the Ontario City Council goal to "encourage, provide or support enhanced recreational, educational, cultural and healthy city programs, policies and activities." Community Life & Culture does this through a comprehensive array of programs, activities, services and events available through the Recreation & Community Services, Library and Museum Departments as well as the Arts & Culture program.

The City of Ontario's Recreation & Community Services Department provides opportunities for wholesome, year-round public recreational services for every age group. Through a comprehensive array of programs and events, the Department continually strives to meet the City Council's goal to provide enhanced recreational, education, and cultural activities to the community. The Department operates six community centers, senior center, provides programming in over thirty parks, three dog parks, and a municipal golf course.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.

The City's vision for the future is very exciting, and we foresee tremendous growth within the years to come. We welcome you to view the City of Ontario's 2026 State of the City video by clicking on the link below as well as the other links to learn more about the City:

State of the City The Ontario Plan

Smart Ontario Downtown Ontario

Examples of Essential Functions

The essential functions typically performed by the Senior Recreation/Community Services Supervisor include the following:

• Develops, markets, evaluates, and oversees a variety of citywide recreation and community service programs, including facilities, youth and adult sports, tot programs, senior activities, citywide special events, and contract classes/instructional programs.
• Recommends, develops, and implements programs based on evaluation and measurement criteria, needs assessments, and community trends; estimates required resources; and finalizes and presents recommendations for new programs.
• Supervises and directs the activities of assigned staff, including employee selection, work assignment, performance evaluation, employee development, disciplinary action, and complaint resolution.
• Monitors, evaluates, develops, and enforces administrative systems, policies, and procedures to ensure efficient service delivery and effective workload management.
• Establishes, fosters, and maintains relationships with community groups.
• Assists with monitoring budget expenditure and revenues; participates in budget preparation, review, and data compilation.
• Assists with grant application preparation; researches and recommends alternative revenue sources.
• Maintains knowledge of current trends, legislation, and best practices in the recreation and community services field; evaluates their impact on departmental operations and recommends policy and procedural changes.
• May oversee a community facility providing multiple recreation and community service programs and activities.
• May review and authorize facility and/or field reservations and scheduling; applies usage rates and charges.
• Job responsibilities may require travel.
• Performs other related duties as assigned.

Qualification Guidelines

Education

Equivalent to an associate's degree in recreation, physical education, public administration, or a related field.

Experience

Five (5) years of experience in coordinating recreation and community services programs, including supervision of recreation staff.

Licenses

• Valid Class C California driver's license at time of appointment.
• Acceptable driving record at the time of appointment and throughout employment.

Certificates

Ability to obtain valid American Red Cross certifications in Cardiopulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator within the first six (6) months of employment.

Special Requirements

Ability to work flexible and weekend hours as needed.

Desirable:

• Experience supervising the operations of a municipal aquatic facility and aquatic recreation programs is highly desirable.
• Ability to obtain certifications as a Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO), Lifeguard Instructor (LGI), and Water Safety Instructor (WSI) within six (6) months of employment.
• Bilingual proficiency in Spanish.
• Bachelor's degree in Recreation, Human Services, Public Administration or a related field.
• Experience using Microsoft Office 365 and recreation software programs, preferably CivicRec, and other related database applications.

Supplemental Information

How to Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account, otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

• List any relevant experience and education that demonstrates that you qualify for the position.

• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).

• Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

Application Process

Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the Citys online application to attach copies of the requested certification(s) or other documentation. Failure to attach required documentation may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.

Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.

Supplemental Questions

To complete your application for this position, you may be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that the Human Resources/Risk Management or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.

The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here www.ontariocityemployees.org.

Employees in this classification are represented by Teamsters Local 1932. For a list of benefits for Teamsters employees please click here 2025 Teamsters Benefit Guide.

01

INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be a primary tool in the evaluation of your qualifications for this position. The information you provide will be reviewed and used to determine your eligibility and to further identify those applicants who are best qualified to continue in the selection process for this position. Incomplete responses, false statements, omissions, partial information or AI-generated responses may result in disqualification from the selection process. Resumes may be attached, but they will not be accepted in lieu of completing the job experience section of the application or the supplemental questions. Responses to the supplemental questions that indicate "see resume" are considered incomplete. By checking the Yes response below, I indicate that I have read the job bulletin and these instructions for completing the supplemental questionnaire. Additionally, I certify that my application and supplemental answers accurately reflect my training, education and experience; and I understand that my responses are subject to verification.

• Yes, I understand the above statement.

02

All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification. If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2035. Please indicate that you have read the statement above by selecting "Yes."

• Yes
• No

03

Do you possess a valid Class C California drivers license and an acceptable driving record?

• Yes
• No

04

Which of the following best describes your highest related level of education?

• High School Diploma or Equivalent
• Some College Coursework, No Degree
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate Degree
• None of the Above

05

Please indicate your years of experience in coordinating recreation and community services programs, including supervision of recreation staff. (Note: Your experience must be clearly detailed within the Work Experience section of your application.)

• No Experience
• Less than 2 years
• 2 years but less than 3 years
• 3 years but less than 4 years
• 4 years but less than 5 years
• 5 years or more

06

Please indicate which of the following certifications you currently possess. (Check all that apply.)

• American Red Cross Cardiopulmonary Resuscitation (CPR) Certification
• American Red Cross First Aid Certification
• American Red Cross Automated External Defibrillator (AED) Certification
• Certified Pool Operator (CPO) Certification
• Aquatic Facility Operator (AFO) Certification
• Lifeguard Instructor (LGI) Certification
• Water Safety Instructor (WSI) Certification
• None of the above

07

Describe your experience overseeing aquatic facilities and programs. In your response, include your experience supervising aquatic staff, managing aquatic operations, developing or administering aquatic programs, ensuring regulatory compliance, and any relevant certifications you possess. If none, please write N/A.

08

Please describe your leadership style. What would you identify as the principal value of your leadership style?

09

Give an example of a time when you faced a problem in your previous supervisory role and instead of focusing on the problem itself, you shifted your focus to identifying and implementing potential solutions. How did you go about identifying those solutions, and what was the outcome of the situation?

Required Question

Employer City of Ontario

Address 200 North Cherry Avenue

Ontario, California, 91764

Phone 909.395.2455

909.395.2000

Website http://www.ontarioca.gov