Senior Recruitment Lead

Job#: 3053480

Job Description:

Senior Recruitment Lead

Location: Menlo Park, California (Onsite)

Role Overview

The Senior Recruitment Lead owns intake, study setup, recruitment strategy, quality, and first-line compliance for an assigned pod. This role combines research-operations judgment with hands-on team leadership and ensures Recruitment Specialists receive clear, execution-ready studies.

Key Responsibilities

• Lead and coach a pod of approximately four to six UXR Recruitment Specialists.
• Own intake review, study scoping, feasibility validation, and study setup before recruitment begins.
• Translate research objectives into an executable recruitment strategy, including audience definition, sourcing route, complexity, timeline risk, and escalation needs.
• Prioritize and assign studies within the pod based on capacity, urgency, specialization, and SLA requirements.
• Advise researchers on sourcing options, screener design, incidence, panels versus custom recruitment, and warm-list versus cold-list approaches.
• Provide quality oversight for participant qualification, communications, scheduling plans, waitlists, and study closeout.
• Ensure adherence to processes for privacy, consent, minors or high-risk studies, cooldowns, compensation, and data handling.
• Act as the first-line escalation point for researchers and Recruitment Specialists; course-correct at-risk studies before an SLA miss.
• Monitor pod performance, provide regular coaching, identify skill gaps, and elevate material concerns to the Operations Manager.
• Contribute study-level insights, recurring friction points, and improvement opportunities to reporting and governance reviews.
• Own quota management for the pod, structuring and tracking quotas smartly rather than relying on unnecessary relaxations or filling slots with easy-to-reach participants.
• Design, review, and approve screeners for pod studies, applying the same rigor given to discussion guides to safeguard participant quality.
• Solve recruitment obstacles creatively and persistently under tight timelines, proactively engaging alternative recruiters and sourcing routes instead of accepting default two-week delays.

Required Qualifications

• Deep, hands-on recruitment experience; recruitment that is a specialized skill set distinct from general research operations, and candidates must demonstrate direct recruiting craft rather than operations management alone.
• Expert-level screener design skills and proven quota-management judgment on complex or low-incidence audiences.
• 5-8+ years of experience in participant recruitment, research operations, research program management, qualitative recruiting, or related field.
• Prior team-lead, coaching, or senior individual-contributor experience in a high-volume, deadline-driven environment.
• Strong understanding of qualitative research workflows, participant feasibility, screening, scheduling, and sourcing strategy.
• Excellent judgment and ability to advise researchers on complex or ambiguous recruiting requirements.
• Experience with specialized populations, such as Teens/Minors, Creators, B2B/Advertisers, Employees, or international audiences.
• Knowledge of participant consent, privacy, data integrity, and compliance-sensitive recruiting practices.
• Strong stakeholder communication, prioritization, escalation, and problem-solving skills.
• Ability to manage multiple concurrent studies and maintain quality during demand spikes.

Preferred Qualifications

• Prior manager-level experience at a research recruitment agency is strongly preferred.
• Experience with research-recruitment platforms, CRM/workflow tools, and standardized reporting is preferred.
• Prior large-technology or enterprise research experience is strongly preferred.

Compensation & Benefits

A comprehensive benefits package is available to eligible employees.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Menlo Park, CA, US

Job Type:

Date Posted:

September 28, 2026

Pay Range:

$45 - $55 per hour

Similar Jobs

• Senior Intelligence Contract Recruiter
• Recruiter
• Recruiter - Recruiter I
• Recruiting Coordinator
• Recruiting Coordinator