Senior Regional Demand Manager

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance.

Job Summary:

The Senior Regional Demand Manager role is responsible for working collaboratively and in lockstep with the regional/product Commercial organization to understand the market dynamics, financial drivers, participation strategies and resulting demand forecast. This role drives the ongoing maturation of the S&OP processes with the Commercial teams in collaboration with the supply planning functions. This role should also participate in the product portfolio strategies with the Regional Commercial team.

Experience:

• Minimum 10 years of experience within supply chain environment required.
• Experience working in a global organization and with geographically dispersed colleagues and stakeholders.
• Willing to flex work hours to meet the needs of a global organization.
• Understanding end-to-end supply chain.
• Understanding of statistical-based demand forecasting
• Experience in a regulated industry, medical device or similar industry.
• Previous leadership and project management skills.
• Experience in collaborating with key stakeholders, for instance supply chain, manufacturing, packaging and distribution operations, and commercial/sales and finance functions.
• Bachelor's degree required in related field; or an equivalent combination of education and experience is required.

Education:

• Bachelor's degree required in related field; or an equivalent combination of education and experience is required.

Knowledge, Skills and Abilities:

• Excellent analytical and problem-solving skills.
• Excellent written and oral communication skills.
• Strong negotiation and influencing skills.
• Ability to work across multiple groups and countries plus broad functional areas to obtain buy-in and support, communicate and provide leadership for implementing capabilities.
• Ability to adapt to a fast and dynamic environment.
• Project management skills.
• Highly adaptable, flexible and willing to accept new ideas, processes and procedures.
• Highly self-motivated, self-directed, and attentive to detail.
• Quickness of comprehension and aptitude for learning.

Work Environment:

• Normal office environment.
• Ability to perform light to medium physical work and stand for long periods of time, if required, depending on the task.

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $118,953.00 and $169,933.00 per year and may include cost-of-living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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• Owner of regional product demand forecasts in the planning system which drives the supply planning functions. Works in collaboration with the Marketing teams to understand demand drivers and marketing plans. Works closely with Finance teams to understand financial targets and interpret their influence on the demand plan. Partners with regional president and finance to understand gaps between latest demand plan and top-down financial commitments

• Effectively communicates demand trends, documents key assumptions as well as risks and opportunities. Influences Commercial and Finance teams to drive a more accurate demand plan

• Collaborates with the Commercial / Marketing team in development of the product participation strategies and resulting demand plan. Challenges commercial assumptions, promotions, and market intelligence to ensure unbiased, data-driven forecasts

• Leads demand planning for new product introduction through collaboration with cross-functional teams including but not limited to new product introduction teams, commercial teams, finance teams and supply planning teams.

• Leads alignment with the Marketing teams to understand the regional forecasts and ensures consistency in the demand forecasts. Ensures that the assumptions underlying the forecasts are understood and documented.

• Evaluates key performance indicators for demand actuals vs. plan (Forecast Accuracy MAPE at Lag-2, Bias and Forecast Value Add). Drive projects to improve regional forecast accuracy and bias by driving accuracy of the Statistical forecast in o9 Challenges commercial assumptions, promotions, and market intelligence to ensure unbiased, data-driven forecasts

• Owns the Regional S&OP Demand planning processes. Presents monthly output of regional demand process for significant changes in assumptions/demand plan.

• Identifies improvement opportunities across the Global Supply Chain and Commercial forecast generation process.

• Leads Global Supply Chain continuous improvement initiatives.

• Mentors Demand Planning Specialists to grow their capabilities and skills.

• Acts as a power user and thought leader in o9 demand planning, driving adoption, model improvements, and accuracy of statistical forecasting.

• Utilizes demand segmentation strategies to recommend appropriate forecasting methodologies for each forecast item

• Involvement at varying levels on systems changes globally impacting demand management (Oracle OneVision, o9 Demand Planning, COGNOS, Agile, EPM etc.)

Travel:

• International travel - 25%.

• Domestic travel - 20%

• Owner of regional product demand forecasts in the planning system which drives the supply planning functions. Works in collaboration with the Marketing teams to understand demand drivers and marketing plans. Works closely with Finance teams to understand financial targets and interpret their influence on the demand plan. Partners with regional president and finance to understand gaps between latest demand plan and top-down financial commitments

• Effectively communicates demand trends, documents key assumptions as well as risks and opportunities. Influences Commercial and Finance teams to drive a more accurate demand plan

• Collaborates with the Commercial / Marketing team in development of the product participation strategies and resulting demand plan. Challenges commercial assumptions, promotions, and market intelligence to ensure unbiased, data-driven forecasts

• Leads demand planning for new product introduction through collaboration with cross-functional teams including but not limited to new product introduction teams, commercial teams, finance teams and supply planning teams.

• Leads alignment with the Marketing teams to understand the regional forecasts and ensures consistency in the demand forecasts. Ensures that the assumptions underlying the forecasts are understood and documented.

• Evaluates key performance indicators for demand actuals vs. plan (Forecast Accuracy MAPE at Lag-2, Bias and Forecast Value Add). Drive projects to improve regional forecast accuracy and bias by driving accuracy of the Statistical forecast in o9 Challenges commercial assumptions, promotions, and market intelligence to ensure unbiased, data-driven forecasts

• Owns the Regional S&OP Demand planning processes. Presents monthly output of regional demand process for significant changes in assumptions/demand plan.

• Identifies improvement opportunities across the Global Supply Chain and Commercial forecast generation process.

• Leads Global Supply Chain continuous improvement initiatives.

• Mentors Demand Planning Specialists to grow their capabilities and skills.

• Acts as a power user and thought leader in o9 demand planning, driving adoption, model improvements, and accuracy of statistical forecasting.

• Utilizes demand segmentation strategies to recommend appropriate forecasting methodologies for each forecast item

• Involvement at varying levels on systems changes globally impacting demand management (Oracle OneVision, o9 Demand Planning, COGNOS, Agile, EPM etc.)

Travel:

• International travel - 25%.
• Domestic travel - 20%