Key Job Responsibilities
Deliver on Customer Acquisition through business development
• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) • Work in the Area assigned by the Branch Business Manager and generate leads • Cold Calling to the potential customer base to generate business • Daily Sales Calls as per the Plan submitted to BBM • To find, nurture and develop excellent relationship with the Referral Partners / Connectors
Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers - at their residence or office. • To learn the Organization's policies, and source files as per the policy. • To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager • To Support the Customers in terms of end -to- end loan processing. • To act as the Bridge between Customers and the Branch • To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. • To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. • To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. • Retain existing live loan customers.
Knowledge, Skills & Attributes
• Result Orientation • Customer Service & Retention Focus • Strong presentation skills • Relationship Building & Stake holder Management • Process Knowledge/ Orientation • Cross Selling / Upselling Skills • Business Development • Communication Skills - Proficiency in local language and English