Senior Residential Director

We want you to join our team! We need deeply compassionate, committed and highly talented staff.  The Woods organization is guided by their mission to support children and adults with disabilities or challenges to achieve their highest potential and independence through innovative and individualized approaches that promote leaning and personal fulfillment.

Benefits

• Medical, Dental, Vision Insurance
• Life and Disability Insurance
• PTO - Paid time off
• On-site FREE medical center
• 403b retirement plan
• Continuing education programs
• Tuition assisted program
• Career growth opportunities

Salary: Starting at $70000 / annually – depending on education / experience

Job Summary

The Senior Director of Children’s Residential Programs (Woodlands) is responsible for overseeing program operations and ensuring the quality and effectiveness of services provided across all residential settings. This position supervises Residential Directors and ensures all programs remain compliant with applicable licensing requirements, accreditation standards, regulations, and agency policies. The Senior Director is responsible for monitoring and standardizing management systems across all residential homes to ensure consistency, operational efficiency, and delivery of high-quality care. This role also promotes positive outcomes, safety, and overall well-being for youth in care.

• Ensures compliance with Pennsylvania Department of Human Services (DHS), OCYF licensing standards and accreditation standards.

• Monitors Woodlands operating budget within Residential Services. Ensures sound fiscal management and accountability. 
• Ensures implementation of evidence-based and best-practice programming.
• Ensures Regulatory Compliance, Quality Assurance and Accreditation compliance.
• Provides weekly supervision and observations
• Oversees implementation of corrective action plans and quality improvement initiatives.
• Ensures implementation of policies and procedures that are aligned with federal, state, and local regulations; as well as company practice.
• Reviews and analyzes program performance metrics and outcome data.
• Manages program budgets in collaboration with finance leadership.
• Monitors staffing ratios, utilization, and operational efficiency.
• Ensures accurate reporting, documentation, and data management practices.
• Ensures staff development & supervision
• Ensures staff receive ongoing training related to trauma-informed care, crisis intervention, child welfare, behavioral health, and safety practices.
• Promotes employee engagement and positive workplace culture.
• Ensures compliance with risk management & safety
• Ensures safe environments for youth and staff across all residential settings.
• Oversees incident review processes, crisis response protocols, and emergency preparedness plans.
• Monitors compliance with safety standards, medication management, restraint reduction initiatives, and reporting requirements.
• Maintains professional/ethical relationships with all employees, clients, parents, relatives, agencies, etc. and facilitates effective working relationships between Residential Services employees and other departments throughout the organization.
• Other duties as assigned.

• Master’s degree from an accredited college or university
• Minimum 5 years’ experience in youth residential treatment, child welfare, behavioral health, or related human services settings.
• Minimum 5 years in senior management or executive leadership roles.
• Excellent communication, crisis management, and conflict-resolution skills
• Extensive knowledge and experience in the development/implementation of effective systems which address licensing/accreditation/regulations across residential homes required. 
• Must be able to lift a minimum of 50 pounds, be agile, physically pursue clients on foot, physically restrain (with appropriate training), bend, squat, reach, push up and stand for several hours at a time.
• Must possess a current/valid Driver’s License, an acceptable Motor Vehicle Record (MVR) as mandated by Woods’ insurance company, and successfully complete SMITH driver training.
• Prior to employment, medical certification and clearances are required.

About Woods Services

Woods Services is a Pennsylvania and New Jersey-based non-profit population health network and advocacy organization that along with its six affiliate organizations provides life-long innovative, comprehensive and integrated health, education, housing, workforce, behavioral health and case management services to more than 22,000 children and adults in the intellectual and developmental disability, child welfare, behavioral and brain trauma public health sectors who have complex and intensive medical and behavioral healthcare needs.

Our Langhorne campus is home to 550 residents, and provides outpatient and day programs.