Senior Retail Associate – College Textbook & Apparel Store
Location: Merrimack College Bookstore
Compensation: $17.00/hour
Job Type: Part-time, Hourly
Are you detail-oriented, organized, and passionate about delivering excellent customer service? Join our team as a Senior Retail Associate at the Merrimack College Bookstore! In this role, you will play an essential part in maintaining a clean, organized, and welcoming environment for students and staff, contributing to the overall success of the store.
Key Responsibilities:
Store Maintenance & Operations:
- Ensure the store remains safe, clean, and well-organized for both customers and staff.
- Clean and sanitize workstations, counters, door handles, and frequently used items like phones, credit card machines, and signature pads.
- Regularly clean the breakroom and vacuum rugs, entry mats, and other designated areas.
- Empty trash bins and ensure proper disposal of waste.
Keyholder Responsibilities
- Open and close the store according to established procedures.
- Arm and disarm the store security system using assigned credentials.
- Perform cash handling procedures, including register counts, safe deposits, and end-of-day balancing.
- Ensure store security and compliance with company policies during opening and closing shifts.
- Serve as the primary point of contact during assigned shifts when management is not present.
Off-Site Sales & Campus Events
- Represent the Merrimack College Bookstore at campus events, orientation programs, athletic events, and other off-site sales opportunities.
- Assist with transporting, setting up, merchandising, and operating temporary sales locations.
- Provide excellent customer service while promoting store merchandise and services at off-site events.
Stocking & Organization:
- Ensure shopping bags, receipt paper, and barcode labels are readily available at all registers and workstations.
- Organize and restock clothing returns and merchandise, keeping displays neat and visually appealing.
- Straighten and organize customer pick-up orders for easy retrieval.
- Maintain orderliness of hangers, clothing racks, and overall store appearance.
- Regularly clean store walkways using a Swiffer to ensure a pleasant shopping experience for customers.
Required Skills & Qualifications:
- Previous retail experience preferred.
- Prior cash handling and customer service experience required.
- Ability to work independently and make sound decisions when supervising a shift.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Reliable, dependable, and able to handle confidential cash management responsibilities.
- Availability to work evenings, weekends, and special campus events as needed.
Physical Requirements:
- Must be able to lift and move up to 25 pounds.
- Ability to stand, walk, bend, and kneel for extended periods.
- Ability to assist with loading, transporting, and setting up merchandise for off-site events
Why Join Us?
- Competitive hourly wage: $17.00/hour
- Opportunity to contribute to a dynamic and vibrant college retail environment.
- Be part of a team that values organization, customer service, and efficiency.
Apply Today!
If you have a keen eye for detail, enjoy working in retail, and want to be part of a college campus community, we encourage you to apply today and join our team!