Are you an experienced Risk, Fraud and Payments Manager leader ready to safeguard one of the fastest-growing iGaming operations in the U.S. and beyond?
Soft2Bet is a platform provider delivering casino and sports betting brands. With a performance‑first approach, the company combines strong product execution, localization and trusted local partnerships to drive sustainable growth across competitive regions, supported by a rigorous compliance culture and a focus on customer experience.
Location: Fort Lee, New Jersey
Work Mode: 100% Onsite (Hybrid, Remote not available)
The Role ️
As the Senior Risk, Fraud and Payments Manager, you’ll be a critical line of defense at the intersection of fraud prevention, AML, and VIP operations. You’ll lead the day-to-day risk workflows, coordinate VIP withdrawals, and collaborate closely with Compliance and Operations to uphold regulatory standards while supporting an exceptional player experience.
What You’ll Do
- Compile and distribute risk and performance reports to support ongoing analysis and decision-making.
- Follow internal workflows and procedures, offering clarification and guidance to managers when needed.
- Prioritize and coordinate the processing of withdrawals for VIP customers to ensure timely, high-touch service.
- Deliver effective solutions for various ad-hoc operational tasks and requests across the department.
- Ensure AML compliance in line with applicable regulatory requirements and internal policies.
- Conduct transaction monitoring and escalate suspicious activity reports (SARs) where appropriate.
- Collaborate with the Compliance Officer to maintain and enhance AML policies, procedures, and training programs.
- Monitor player behavior and transaction patterns to detect anomalies related to fraud, AML, or bonus abuse.
- Provide clear procedural advice to senior management on risk-related operational issues.
- Support internal training initiatives to embed a strong risk and compliance culture across the organization.
What We’re Looking For
- Bachelor’s degree in Business, Criminology, Finance, or a related field.
- 5+ years’ experience in Risk Management, Fraud, or Payments within the iGaming or Fintech sectors.
- Relevant professional certifications (e.g., CAMS, ICA) are highly desirable.
- Extensive experience with AML regulations, transaction monitoring, and filing SARs.
- Proven track record of identifying and mitigating complex threats such as bonus abuse, multi-accounting, and identity fraud.
- Advanced analytical skills with the ability to compile detailed risk reports and translate data into operational strategy.
- Direct experience managing high-value/VIP withdrawals and prioritizing workflows under pressure.
- In-depth understanding of global gaming regulatory requirements and compliance standards.
- Exceptional communication skills and the ability to collaborate effectively with Compliance Officers and cross-functional teams.
- Ability to work full-time from the Fort Lee, NJ office, with flexibility for frequent travel across North America.
Why Join Soft2Bet?
Bonuses: Discretionary, performance based
Benefits: Comprehensive medical, dental, and vision + 401(k)
Time Off: Generous PTO policy
Perks: Partially subsidized in-office breakfasts and lunches
Culture: Collaborative, international team that celebrates milestones and wins together
Growth: Strong opportunities for professional development and ownership within a scaling organization
Soft2Bet is an Equal Opportunity Employer. We believe that different perspectives make us stronger and provide equal employment opportunities to all applicants regardless of race, color identity, religion, or any other protected status. If you have the drive and the skills, we want to hear from you.