Head of Insurance and Risk Management OpenAI Inc.
Seattle, WA30+ days ago
- $266,000–$295,000 Per Year
- Full-time
- Employee
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Skills
- Adoptionunmatched
- Automationunmatched
- Business Operationsunmatched
- Business Processesunmatched
- Channel Strategiesunmatched
- Customer Experienceunmatched
- Legalunmatched
- Litigationunmatched
- Metricsunmatched
- Organizational Skillsunmatched
- Program Evaluationunmatched
- Riskunmatched
- Risk Managementunmatched
- Scalable System Developmentunmatched
- Technical Operationsunmatched
- Time Managementunmatched
- Training Toolsunmatched
- Use Casesunmatched
Description
We"re seeking an experienced Risk Manager to own and operate the Data Preservation Program supporting legal proceedings in the Delivery Service Partner (DSP) organization. This role serves as the single-threaded owner for three interconnected workstreams: (1) identifying and partnering on the automation and centralization of data associated with high severity incidents that could result in litigation, (2) coordinating programmatic responses and legal enablement across DSP operations, and (3) partnering with the business teams and Legal to ensure preservation requirements evolve as business processes changes.
This individual will bridge business operations, technical and legal teams to build scalable, repeatable mechanisms that protect Amazon"s interests while reducing risk exposure.
Key job responsibilities
- Serve as corporate representative in depositions, trials, and other legal proceedings
- Gain comprehensive knowledge of Last Mile operations, policies, and procedures
- Influences roadmaps, business and technology decisions, and risk portfolio strategy for Last Mile litigation defense
- High impact at organizational level, affecting multiple products across multiple organizations
- Manages the full lifecycle of complex risk programs with negotiated and defined obligations
- Drives risk reduction quantified with metrics, balancing customer experience against risk management concerns
- Own the engagement and support model for Legal, Litigation, and Risk teams requiring DSP data, replacing deprecated workflows with scalable self-service capabilities
- Partner with DSP Analytics to enable teams to self-serve data through training on tools and pre-built queries
- Aggregate common use cases and assess build vs. self-service requirements, coordinating with teams per established RACI
- Establish metrics for program effectiveness, including response time reduction, self-service adoption rates, and discovery production quality scores
- Serve as the primary Subject Matter Expert (SME) coordinator, routing topics to appropriate SMEs, tracking feedback timelines, and escalating gaps
- Partner with Legal to identify additional opportunities
Numbers & Facts
| Location | Bellevue, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles