Amazon.com Inc logo

Senior Sales Account Manager, US LCS

Amazon.com Inc
  • Santa Monica, CA
    5 days ago

    Job Description

    Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you're interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.

    We're looking for a results oriented Senior Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Senior Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You'll not only dive deep into data to understand trends, but also communicate the "why" behind results and make actionable recommendations to internal and external stakeholders. Additionally, you'll be able to leverage Amazon's proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Senior Account Manager's strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.

    Key job responsibilities

    Responsibilities

    • Become a knowledgeable partner and leader on Amazon Advertising solutions
    • Deliver the highest level of sales and customer service to our clients.
    • Retain and grow revenue from existing advertisers.
    • Drive deals to closure in a new business environment.
    • Develop annual media strategies for growth based on overall advertiser goals and objectives
    • Develop campaign strategies and audience engagement recommendations
    • Evaluate success metrics and drive campaign performance using data
    • Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy
    • Educate advertisers on performance metrics, insights, and how to drive greater results
    • Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction

    Numbers & Facts

    LocationSanta Monica, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Advertisingunmatched
    • Campaignsunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Analysisunmatched
    • Meet Sales Quotaunmatched
    • Metricsunmatched
    • Performance Metricsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Retailunmatched
    • Revenue Growthunmatched
    • Risk Managementunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • eCommerceunmatched

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