Job Summary
The Senior Sales Assistant role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FFAs). This position enhances the client experience by providing exceptional client service, and is responsible for utilizing firm policies, procedures, and digital capabilities that will allow them to interact with Investment Advisors along with new and existing clients.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain existing client relationships though the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date.
- Assist Financial Advisors with onboarding of new client accounts, which includes the collection of required documentation and client information.
- Prepare presentation materials for Financial Advisors.
- Maintain compliance with all applicable bank, broker/dealer, and state and federal regulations associated with the sale of investment and insurance products.
- Attend and actively participate in sales meetings, training initiatives, and planning sessions related to the development and growth of the program.
- Perform administrative duties that support the Financial Advisors in daily business practices, including telephone coverage, business travel arrangements, coordination of client meetings, preparing travel and expense reports, and file and calendar maintenance.
- Assist Financial Advisors with client appointments, seminars, and branch training sessions to secure long-term client relationships and provide sales leadership to internal business partners regarding investment and insurance products.
- Assist and monitor reports for the Financial Advisors.
- Maintain confidentiality and security of sensitive information.
- Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
- Complete all mandatory annual compliance training.
- Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identifications, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
- Perform other duties and special projects as assigned.
Job Requirements:
Education:
- High School diploma or equivalent.
Required:
- 2+ years of related sales experience and/or financial services experience.
- Exceptional interpersonal and client service skills.
- Detail orientated, highly motivated individual with superior organizational skills.
- Team player with the ability to collaborate with other business partners.
- Ability to work in a fast-paced, evolving environment.
- Excellent organizational, sales, presentation, and relationship management skills.
- Excellent written, verbal, problem-solving, and analytical skills.
- Strong demonstrated proficiency in basic computer applications such as Microsoft Office and Excel software products.
- Ability to maintain required professional training and license requirements as needed, including knowledge of FINRA compliance, FDIC compliance, the bank's uninsured Products Policy Statement and all applicable state and federal regulations.
- Knowledge of investment and banking products, policies, and procedures.
Preferred:
- Bachelors degree in relevant field
- FINRA Series 7, 66 (63 and 65 in lieu of 66) licenses.
- Applicable state life and health licenses.
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
- This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
- Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
- The employee will frequently communicate and must be able to exchange accurate information with others.
- The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Banks policy is to provide equal employment opportunities to all persons regardless of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal law. Employment decisions will be based n valid job requirements and business needs, and we administer personnel actions (including recruitment, selection, promotion, compensation, benefits, transfers, layoffs, training, and social/recreation programs) without discrimination on any prohibited basis.