Snap Inc logo

Senior Sales Operations Associate - Revenue Tooling

Snap Inc
  • New York, NY
  • $130,000–$196,000 Per Year
10 days ago

Job Description

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We're searching for a dynamic Senior Sales Operations Associate to join Team Snap! As a member of our Revenue Tools & Data Intelligence team, you'll take ownership of initiatives that improve seller efficiency through better tooling, stronger data quality, and scalable operational processes. You'll partner closely with Sales, Sales Leadership, CRM Technology, Product, Engineering, and other cross-functional teams to clarify business needs, evaluate tradeoffs, implement solutions, drive adoption, and improve the systems that support our revenue organization.

What You'll Do

  • Define process gaps, tooling needs, and data quality issues; evaluate tradeoffs, and translate them into clear operational or technical requirements and recommended solutions

  • Improve and strengthen CRM data quality through cleansing, structuring, enrichment, governance, account maintenance, and execution of account assignments aligned with business rules and evolving team needs

  • Manage and improve third-party tools that support our sales team, including evaluating needs through launch, and supporting adoption and effective utilization

  • Partner with CRM Technology, Product, Engineering, and other technical teams to prioritize, scope, test, launch, and drive adoption of tools and workflows for Sales and cross-functional partners

  • Use AI-enabled tools and workflows to prototype solutions, accelerate analysis, improve documentation, and make operational work more efficient

Knowledge, Skills & Abilities

  • Ability to operate effectively across systems, tooling, and data workflows in a fast-paced environment

  • Strong knowledge of Salesforce CRM, including data structure, business process support, and customization beyond basic out-of-the-box usage

  • Experience improving and strengthening data quality and operational rigor through process standardization, governance, and workflow optimization

  • Ability to define business requirements, evaluate tradeoffs, and recommend scalable operational or technical solutions

  • Experience partnering with technical teams and cross functional partners to deliver automation, tooling improvements, or system enhancements through launch and adoption

  • Strong analytical skills, including comfort working with large datasets and tools such as SQL, Tableau, Looker, Google Sheets, or Excel.

  • Strong project management, communication, and prioritization skills; comfort resolving ambiguity and managing multiple work streams in a fast-paced environment

  • Ability to serve as a go-to resource on revenue tooling, CRM, and data workflows, and to coach teammates on processes and best practices

Minimum Qualifications

  • 4+ years of experience in Sales Operations, Revenue Operations, Technical Program Management, CRM Administration, Data Operations, or a related field

  • Bachelor's degree in a business, marketing, communications, computer science, engineering, or related field, or equivalent practical experience

Preferred Qualifications

  • Experience supporting large sales organizations in the tech, media, or digital advertising industry

  • Experience driving adoption of operational or tooling changes with sales teams and cross-functional partners

  • Familiarity with AI tools that improve analysis, workflow design, documentation, prototyping, or operational efficiency

If you have a disability or special need that requires accommodation, please don't be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $130,000-$196,000 annually.

Zone B:

The base salary range for this position is $124,000-$186,000 annually.

Zone C:

The base salary range for this position is $111,000-$167,000 annually.

This position is eligible for equity in the form of RSUs.

Numbers & Facts

LocationNew York, NY
IndustryNonprofit Charitable Organizations
Salary$130,000–$196,000 Per Year
Company Size100 to 499 employees
Year Founded1966
Websitehttps://www.snapwa.org/

Benefits

Paid Sick Days, Parking, Prescription Drug Coverage, Employee Referral Program, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance

About Company

Our Story

The name may have changed over the years, but the commitment made when the forerunner of SNAP (Spokane Neighborhood Action Partners) formed in 1966 remains its guiding purpose today. SNAP’s mission was, and is, to provide people of low income with access to needed resources, and to help them make the kinds of connections that create opportunity. Our goal always has been to help build a vibrant community that treats everyone with dignity and respect by advocating for that which is fair, honorable and equitable.

The foundation for what is now SNAP got its start in the summer of 1966, when Father Frank Bach, then the director of Catholic Charities in Spokane, enlisted the assistance of the St. Vincent DePaul Society to establish three community centers, in Hillyard, East Central and West Central Spokane, each with a goal of helping low-income people meet their emergency needs as well as to provide a multitude of services within those communities.

These centers and the community-based programs they initiated were so successful that the Spokane Community Action Agency took over the administration of the neighborhood centers. Unfortunately, that agency lost its funding in the summer of 1973. The programs would have been lost were it not for the intervention of a number of community leaders. New funding was secured and Catholic Charities again administered the program.

Striving to fill growing needs, the Neighborhood Centers had developed an annual budget in excess of $4 million by 1985 and were growing beyond the scope of Catholic Charities. On September 12, 1985, with Tom Pleas as Director, the centers became Spokane Neighborhood Centers, Inc. The incorporators were: P.J. Grabicki, Thelma Pugh, Robert Huckabay, Sheri Barnard, Clarence (Bud) Barnes, Nora Beggs, Ed Stevens and Bill Fearn. The corporation adopted bylaws on December 10, 1985.

Five years after incorporation, leadership shifted with the announced retirement of Director Pleas. The agency’s associate director, Larry Stuckart, was formally named executive director in July 1992. Julie Honekamp assumed the role of SNAP and SNAP Financial Access CEO in June of 2011.

From 1985 through the present, the agency has expanded services to meet the needs of a growing population, proving itself to be more than just “neighborhood centers.” Through continuing expansion and a variety of programs, the agency strives to facilitate long-term solutions for the people it serves.

The agency officially became Spokane Neighborhood Action Programs in December 1991, a name chosen to reflect the breadth of the agency’s operations. In Sheri S. Barnard’s Mayoral Proclamation, the agency pledged to continue providing quality services and to ensure that Spokane remains a place that cares about its citizens. In 2008, the name was officially shortened to “SNAP” and legally changed to Spokane Neighborhood Action Partners.

With a re-energized mission, vision and values statement, as well as a new visual identity, SNAP continues to respond to individual and community needs by providing a range of opportunities that offer stability to our vulnerable neighbors and encourage economic self-sufficiency for those who are able.

Skills

  • Administrative Managementunmatched
  • Advertisingunmatched
  • Analysis Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Best Practicesunmatched
  • Business Processesunmatched
  • Business Skillsunmatched
  • Business Supportunmatched
  • Coachingunmatched
  • Computer Scienceunmatched
  • Cross-Functionalunmatched
  • Customer Relationship Management (CRM)unmatched
  • Data Qualityunmatched
  • Data Setsunmatched
  • Data Structuresunmatched
  • Diversityunmatched
  • Documentationunmatched
  • Establish Prioritiesunmatched
  • Federal Laws and Regulationsunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Lookerunmatched
  • Machine Toolunmatched
  • Marketing Communicationsunmatched
  • Medical Conditionsunmatched
  • Medical Geneticsunmatched
  • Needs Assessmentunmatched
  • Operational Strategyunmatched
  • Operations Managementunmatched
  • Operations Processesunmatched
  • Partner Salesunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Product Engineeringunmatched
  • Project/Program Managementunmatched
  • Prototypingunmatched
  • Requirements Managementunmatched
  • SQL (Structured Query Language)unmatched
  • Salesunmatched
  • Sales Operationsunmatched
  • Sales Supportunmatched
  • Sales Toolsunmatched
  • Salesforce.comunmatched
  • State Laws and Regulationsunmatched
  • System Operationsunmatched
  • Tableauunmatched
  • Team Buildingunmatched
  • Technical Leadershipunmatched
  • Technical Operationsunmatched
  • Testingunmatched
  • Trade-Off Analysisunmatched
  • Workflow Analysisunmatched

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