Serves as primary System Administrator for the Salesforce environments.
Handles all administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
Responds to end user issues, enhancement requests and other administrative needs.
Coordinates the evaluation, scope, and completion of new development requests.
Manages the integration of applications connected to Salesforce.
Works independently with members of the user community to define and document development requirements.
Facilitates backlog grooming sessions.
Effectively acts as the liaison between our users and application development team.
Completes regular internal system audits and prepare for upgrades.
| Location | Everett, MA |