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Overview
LABUR is partnering with a client to bring on a Senior Business Analyst with deep Salesforce Sales Cloud expertise. This role will drive two high-priority initiatives: a commercial forecasting project within Sales Cloud and a Contract Lifecycle Management (CLM) implementation leveraging the IronClad connected app. The ideal candidate will develop SFDC workflows, collaborate closely with cross-functional project teams, and ensure both initiatives are delivered on time and aligned with business objectives.
Responsibilities
Lead the business analysis effort for a commercial forecasting initiative within Salesforce Sales Cloud, translating business goals into actionable platform requirements
Drive the CLM (IronClad) implementation by developing SFDC workflows in coordination with the project team deploying the IronClad connected app
Gather and document business requirements as user stories, process flows, and functional specifications
Facilitate discovery sessions and stakeholder workshops, bridging business users and technical teams
Coordinate and execute user acceptance testing (UAT) and develop supporting test scripts
Build and maintain Salesforce reports and dashboards to track project progress and adoption
Support change management, end-user training, and system adoption efforts
Map current-state and future-state business processes and identify opportunities for improvement
Qualifications
5+ years of hands-on Business Analyst experience with Salesforce/CRM platforms, with deep Sales Cloud expertise (required)
Experience with CLM platforms, IronClad preferred
Proficiency with Salesforce declarative tools including Flows, Approval Processes, Validation Rules, and Reports/Dashboards