Senior Salesforce Developer

Role: Senior Client Developer
Duration: 1 Year
Location: Santa Fe, NM 87501

JD:
Service Cloud, Experience Cloud, OmniStudio & Copado We are seeking a Senior Client Developer with strong hands-on experience designing, developing, and implementing scalable Client solutions, with a focus on Service Cloud, Custom application development, Experience Cloud, OmniStudio, and Copado-based deployments.

Key responsibilities
" Design and implement solutions using Client Service Cloud, including: o Case management o Service processes and automation o Knowledge management o Queues, assignment rules, and escalation rules o Omni-Channel and service workflows " Develop custom Client functionality using: o Apex o Lightning Web Components (LWC) o SOQL and SOSL o Client Flow o Client APIs and integration technologies
" Implement and customize Client Experience Cloud sites for customers, partners, or other external users.
" Develop rich, responsive, and user-friendly customer-facing experiences using LWC, OmniStudio, and modern UI development practices.
" Use OmniStudio capabilities such as FlexCards, OmniScripts, Integration Procedures, and DataRaptors to build efficient and scalable digital experiences.
" Integrate Client with Amazon Connect where applicable to support omnichannel customer service, agent workflows, call handling, and customer interaction tracking.
" Use Copado to support source control, version management, deployment automation, and release coordination.
" Configure Experience Cloud navigation, branding, authentication, user access, permissions, and external-user experiences.
" Integrate Experience Cloud sites with Service Cloud to support customer self-service, case creation, case tracking, knowledge access, and customer communications.
" Translate business and technical requirements into secure, scalable, and maintainable Client solutions.
" Participate in architecture discussions, technical design, code reviews, testing, deployment, and production support.
" Troubleshoot complex issues and optimize application performance, security, and usability. " Collaborate with business stakeholders, solution architects, QA teams, and other developers in an Agile delivery environment.

Required qualifications
" Proven experience as a Senior Client Developer delivering enterprise Client implementations.
" Strong hands-on expertise with Client Service Cloud.
" Strong development experience with Apex, LWC, SOQL/SOSL, Client Flow, OmniStudio, Client APIs, and Copado.
" Demonstrated experience implementing Client Experience Cloud sites.
" Experience developing rich and responsive user interfaces for customer-facing experiences.
" Strong understanding of Client security, including: o Profiles and permission sets o Roles and sharing rules o External-user access o Experience Cloud sharing and visibility
" Experience with Client integrations and external system connectivity.
" Experience with Client development and deployment tools, version control, testing, and release management.
" Ability to work independently, provide technical leadership, and mentor other developers.
" Strong analytical, communication, and stakeholder-management skills.

Preferred qualifications
" Client Platform Developer I and II certifications.
" Client Service Cloud Consultant certification.
" Client Experience Cloud Consultant certification.
" Experience with OmniStudio implementation in enterprise environments.
" Experience with Amazon Connect, CTI integrations, and contact center modernization.
" Experience with Copado for enterprise deployment automation and release management.
" Experience with customer self-service, knowledge bases, case deflection, and authenticated customer experiences.
" Experience with enterprise integration patterns and middleware platforms.
" Familiarity with Agile delivery, DevOps practices, automated testing, and CI/CD.