Must Have Technical/Functional Skills
SAP Project Systems (PS) and cost management; OMEGA 365; azure data lake; middleware
Roles & Responsibilities
Key Responsibilities
Rollout & Hypercare Support
- Participate actively from UAT through Hypercare and stabilization phases.
- Serve as a dedicated SME supporting business users during rollout waves.
- Provide rapid triage, root cause analysis, and issue resolution for critical production incidents.
- Support deployment readiness, cutover activities, and post-go-live stabilization.
SAP & Cost Management Expertise
- Troubleshoot and resolve issues related to SAP Project Systems (PS), cost planning, budgeting, forecasting, and project accounting.
- Support Procure-to-Pay (P2P) process integration across source applications and ERP systems.
- Ensure accurate flow of cost management data between Omega 365 and SAP environments.
- Validate project structures, WBS elements, settlements, commitments, and cost allocations.
Integration & Data Management
- Analyze issues across Omega 365, Compass, Data Lake, middleware, SAP, and D365 systems.
- Investigate integration failures, data inconsistencies, synchronization issues, and process exceptions.
- Support data migration activities, reconciliation processes, and data quality initiatives.
- Collaborate with engineering teams to implement corrective and preventive actions.
Incident Management & Operational Excellence
- Lead incident triage and severity assessment activities.
- Coordinate with product, engineering, infrastructure, and support teams for resolution tracking.
- Document workaround solutions, known issues, and operational runbooks.
- Identify recurring issues and recommend systemic improvements.
Training & Business Enablement
- Support training-related issues during rollout phases.
- Act as a functional advisor to business stakeholders and deployment teams.
- Develop deep knowledge of business processes, system capabilities, and regional rollout requirements.
- Contribute to knowledge transfer and readiness activities for future support teams.
Required Qualifications
- 8-10+ years of SAP implementation and support experience.
- Strong expertise in SAP Project Systems (PS).
- Experience supporting enterprise Cost Management solutions.
- Solid understanding of Procure-to-Pay (P2P) business processes.
- Experience with Microsoft Dynamics 365 (D365) environments.
- Proven experience with large-scale ERP and business transformation programs.
- Hands-on experience in data migration, validation, and reconciliation activities.
- Strong understanding of system integrations, APIs, middleware, and enterprise architecture.
- Experience supporting UAT, deployment, Hypercare, and production support activities.
- Excellent problem-solving and analytical skills.
- Strong stakeholder communication and cross-functional collaboration abilities.
Generic Managerial Skills, If any
Preferred Qualifications
- Experience supporting Omega 365 Cost Management implementations.
- Knowledge of Compass, Azure Data Lake, and cloud-based integration architectures.
- Experience working within global rollout programs spanning multiple regions.
- PMP, SAP, or related certifications.
- Familiarity with Agile and DevOps delivery models.
Desired Skills
- SAP Project Systems (PS) and cost management.
- SAP Procure-to-Pay (P2P)
- Cost Management Solutions
- Microsoft Dynamics 365 (D365)
- Data Migration & Data Quality
- Incident Triage & Hypercare Support
- Functional Troubleshooting
- ERP Integrations
- Middleware Platforms
- Azure Data Lake
- Stakeholder Management
- Training & Change Support
- TPM (Technical Program Management)OMEGA 365
Salary Range: $80,000 - $140,000 a year
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TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.