Senior SCM Functional Analyst

The Senior Supply Chain Management (SCM) Functional Analyst serves as a subject matter expert for Microsoft Dynamics 365 Supply Chain Management, leading the design, configuration, implementation, and optimization of supply chain and manufacturing solutions. This role partners closely with business stakeholders to assess operational needs, identify process improvements, and translate business requirements into scalable system solutions. The ideal candidate combines deep manufacturing expertise with extensive D365 functional knowledge and a proven ability to lead end-to-end solution delivery across complex environments.

The Company

Since its founding over 40 years ago, The Heico Companies has grown from a single business to over 70 separate companies through a strategic acquisition policy, and by reinvesting earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

These companies are organized into groups: Applied Solutions Group, Construction Solutions Group, Industrial Technologies Group, and Metal Processing Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies.

Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generate close to $3.0 billion dollars in revenues. Many of our businesses are certified Woman-Owned Business Enterprises (WBE).

More information about the overall organization can be found at www.heicocompanies.com

The Position

The Senior Supply Chain Management (SCM) Functional Analyst serves as a subject matter expert for Microsoft Dynamics 365 Supply Chain Management, leading the design, configuration, implementation, and optimization of supply chain and manufacturing solutions. This role partners closely with business stakeholders to assess operational needs, identify process improvements, and translate business requirements into scalable system solutions. The ideal candidate combines deep manufacturing expertise with extensive D365 functional knowledge and a proven ability to lead end-to-end solution delivery across complex environments.

Job Description

Primary Responsibilities

Requirements Analysis & Process Improvement

• Lead requirements gathering sessions with business stakeholders, translating high-level business needs into detailed functional requirements and system specifications.
• Analyze end-to-end business processes to identify upstream and downstream impacts across departments and systems.
• Collaborate with cross-functional teams to ensure proposed solutions address both immediate needs and long-term business goals.
• Provide system-agnostic recommendations that support operational efficiency and process standardization.

Project Delivery & Implementation

• Own functional deliverables throughout the full project lifecycle, including requirements definition, solution design, configuration, testing, user acceptance testing (UAT), deployment, and post-go-live support.
• Coordinate and execute testing strategies, defect resolution, data validation, and business process verification.
• Support project planning activities and manage multiple initiatives, enhancements, and operational priorities simultaneously.
• Ensure successful implementation and adoption of new capabilities through proactive stakeholder engagement and communication.

User Training & Support

• Develop and deliver end-user training programs and workshops focused on D365 functionality and business process improvements.
• Create and maintain process documentation, training materials, and functional support guides.
• Serve as a trusted advisor to business users, providing ongoing support and functional expertise.
• Assist users in maximizing system capabilities while promoting best practices and process consistency.

Cross-Functional Collaboration

• Work closely with manufacturing, supply chain, procurement, warehouse, and business leadership teams to align system solutions with operational objectives.
• Collaborate with technical teams, developers, and integration partners to ensure successful solution delivery.
• Leverage Azure DevOps (ADO) to support requ