Senior Scrum Master/Project Manager

Summary:

Work Mode: Remote

Responsibilities:

• Drive planning, coordination, execution, and delivery across complex cross-functional initiatives within the Telematics portfolio.
• Partner with Portfolio Leadership, Engineering Managers, Product Owners, Scrum Masters, and Business stakeholders to align priorities, roadmaps, milestones, and delivery outcomes.
• Build and maintain initiative plans, milestone schedules, RAID logs (Risks, Assumptions, Issues, Dependencies), dependency maps, and communication plans.
• Facilitate portfolio planning sessions, sprint planning, backlog refinement, roadmap discussions, and cross-functional working sessions.
• Help teams define scope, prioritize work, sequence initiatives, identify trade-offs, and support timely decision-making.
• Identify, track, and mitigate project risks, dependencies, impediments, and delivery blockers across multiple teams.
• Coordinate cross-team activities to ensure successful execution of large-scale technology initiatives.
• Apply Scrum and Lean-Agile principles to improve delivery predictability, workflow efficiency, team health, and product quality.
• Track initiative health using Agile metrics, KPIs, and delivery insights to drive continuous improvement.
• Configure and maintain Jira projects, workflows, dashboards, reports, and delivery metrics.
• Standardize Jira processes and ensure high-quality data to support portfolio reporting and Shibumi allocation calculations.
• Monitor sprint progress, velocity, burndown/burnup charts, cycle time, lead time, and other Agile delivery metrics.
• Partner with Engineering teams to manage technical planning, release coordination, technical dependencies, and delivery risks.
• Coach Agile teams on Scrum best practices, planning, execution, accountability, collaboration, and continuous improvement.
• Foster a culture of transparency, shared ownership, servant leadership, and high-performing Agile teams.
• Support organizational change initiatives through effective communication, planning, stakeholder engagement, and follow-through.
• Participate in Scrum Master communities of practice by sharing best practices, lessons learned, and process improvements.
• Collaborate with Product Management and Business stakeholders to align business goals with technical delivery.
• Support software development lifecycle (SDLC) activities from planning through release and post-production support.
• Prepare executive-level status reports, dashboards, stakeholder updates, and portfolio health reports.
• Manage project timelines, deliverables, milestones, and resource coordination across multiple Agile teams.
• Utilize strong stakeholder management, communication, facilitation, negotiation, and conflict resolution skills.
• Work effectively in fast-paced, cross-functional Agile environments supporting enterprise technology portfolios.

Requirements:

• Minimum 5 years of Scrum Master and/or Project Management experience in Agile software development environments.
• Hold a Bachelor's degree.

Preferred Skills:

• Leverage experience with Telematics, connected vehicle platforms, IoT, insurance products, or vehicle data ecosystems.
• Utilize Agile tools including Jira, Confluence, and reporting dashboards to improve transparency and execution.
• Preferred certifications include PSM II, ICP-ATF, ICP-Client, or equivalent advanced Lean-Agile certifications.