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Administrative Support Jobs in Sioux Falls, SD

Senior Secretary

South Dakota State Government

Sioux Falls, SD

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JOB DETAILS
SALARY
SKILLS
Accounting, Administrative Skills, Billing, Case Management, Communication Skills, Computer Maintenance, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, File Management, Flyers, Homeland Security, Identify Issues, Mail Processing, Market Surveys, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Multitasking, Onboarding, Operations Management, Order Supplies, Organizational Skills, Power BI, Presentation/Verbal Skills, Project/Program Coordination, Purchasing/Procurement, Retirement Plan, Sales Management, Schedule Development, Software Administration, Staff Training, Team Player, Technical Support, Telephone Skills, Time Management, Training Program, Tuition Fees, Vehicle Fleets
LOCATION
Sioux Falls, SD
POSTED
8 days ago
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 36703
Agency: Department of Human Services - Division of Service to the Blind and Visually Impaired
Location:Sioux Falls, SD
Salary: $20.47 Hourly, depending on qualifications
Pay Grade: F
Closing Date: 7/27/26

This is a Full-Time 40 Hours Weekly position with the Department of Human Services - Division of Service of the Blind and Visually Impaired. For more information on the Department of Human Services, please visit https://dhs.sd.gov/en/sbvi .

About DHS:

The South Dakota Department of Human Services encompasses a broad field dedicated to offering services that support older adults and individuals with disabilities. Our programs promote independence and inclusion through person-centered services. DHS comes together with the common goal of bettering the lives of South Dakotans.

DHS strives to create an environment where people are inspired and challenged to create excellence, grow their skills, discover advancement opportunities, and are rewarded for their contributions. Join our team as we focus on helping our fellow human beings overcome adversity and reach their full potential.

Our Benefits Include:

  • 15 days/120 Hours of Vacation Leave
  • 14 days/112 Hours of Sick Leave
  • 11 Paid Holidays
  • Employee health insurance includes plan with a $0 premium for employee-only coverage
  • Flexible Benefits - Dental, Vision, Life Insurance, Critical Illness and more
  • Paid Parental & Family Medical Leave
  • 6% Fully Matched Retirement Plan
  • Reduced Tuition for In-State Colleges/Universities
  • Employee Wellness Program
  • Continued Education/Training Opportunities


Job Summary:

See What You Can Do! Are you a highly organized multitasker who thrives in a dynamic office environment? The SD Rehabilitation Center for the Blind is seeking a Senior Secretary to support our mission of empowering individuals with vision loss. As the first point of contact for the Rehabilitation Center, you will play a vital role in creating a welcoming, professional, and supportive environment for clients, students, service providers, and visitors. Your exceptional customer service skills, positive attitude, and ability to communicate effectively will help ensure every individual feels respected, valued, and connected to the services they need. You will manage front office operations, greet visitors, answer phones, coordinate communications, and provide administrative support while maintaining a high level of professionalism, confidentiality, and attention to detail. If you enjoy juggling a variety of tasks, working with a purpose-driven team, and making a difference in people's lives, we'd love to have you apply! Experience with administrative processes, attention to detail, and strong communication skills are key. Come help us create an environment where independence and opportunity are always in sight.

This position is a typical office setting.

Key job functions include:

• Office Support & Organization

• Answer and route phone calls; assist staff and clients professionally.

• Maintain physical and digital office filing systems.

• Track, organize, and assist in preparing weekly client schedules with Center Counselor.

• Financial & Procurement Processes

• Process invoices, create payment vouchers, and track payment status.

• Assist with procurement card statements and monthly billing submissions.

• Order office and program supplies for Rehab Center and field offices using approved state purchasing systems.

• Client & Program Coordination

• Manage client files and assist with onboarding referrals.

• Coordinate consumer satisfaction surveys and certificates for completed training programs.

• Help facilitate events such as Transition Week, Low Vision Clinics, and other projects as assigned.

• Technology & Data Tracking

• Provide basic tech support to staff and maintain training computers.

• Update software and assist with adaptive technology tools.

• Maintain attendance and reporting documents (including Power BI input).

• Communication & Reporting

• Compile and submit reports for client attendance, training hours, satisfaction surveys, and inventory.

• Support outreach efforts by distributing flyers, forms, and templates to field staff.

• Fleet & Facility Support

• Schedule and track maintenance for the state vehicle.

• Manage postage, mailings, and errands for Center operations.

The Ideal Candidate Will Have:

The ideal candidate is organized, dependable, and enjoys keeping things running smoothly behind the scenes. They're comfortable juggling a variety of tasks-from answering phones and managing schedules to handling paperwork and supporting staff with basic tech needs. A good eye for detail, strong communication skills, and experience with office software are important. This person should be proactive, flexible, and ready to help out wherever needed, all while keeping client services and team support a top priority.

Knowledge of:

  • basic technology troubleshooting skills - Able to assist staff with simple tech issues and help maintain software on training computers;
  • proficiency in office software - Confident using Microsoft Office (Word, Excel, Outlook), and willing to learn tools like Power BI and state systems for accounting and procurement;
  • excellent communication skills - Comfortable speaking with clients, coworkers, and external contacts in person, on the phone, and by email;
  • strong organization and time management skills - Able to keep track of multiple tasks, schedules, and deadlines without letting things slip through the cracks.


Skill to:

  • strong attention to detail;
  • accurately complete forms, process payments, update records, and track data without errors;
  • communicate effectively in verbal and written communications;
  • listen attentively and convey information to others in a professional manner;
  • stay organized to effectively perform all functions of the job in a timely fashion;
  • use Microsoft Office products, computerized case management and electronic filing systems.


Ability to:

  • work independently and with a team - Self-motivated and able to take initiative, while also working well with a variety of staff and departments;
  • have customer service mindset - Patient, respectful, and helpful when interacting with clients, especially individuals who are blind or visually impaired;
  • use discretion and confidentiality - Trustworthy when handling client records, surveys, and sensitive information;
  • be Flexible and adaptable - Comfortable adjusting to changing schedules, priorities, and special projects throughout the year;
  • write meaningful, concise, and accurate correspondence;
  • apply decision-making principles to adjust programming on a day-to-day basis;
  • be comfortable with financial tasks - Experience processing invoices, creating vouchers, handling receipts, and submitting reports.


Additional Requirements:To be considered, please attach your resume.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=4E6
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources and Administration
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

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South Dakota State Government

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