Senior Secretary

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE

Job ID: 36890

Agency: Department of Human Services - Division of Rehabilitation Services

Location: Yankton, SD

Salary: $20.47 Hourly, depending on qualifications

Pay Grade: F

Closing Date: 8/21/26

This is a Full-Time 40 Hours Weekly position with the Department Human Services - Division of Rehabilitation Services. For more information on the Department of Human Services, please visit https://dhs.sd.gov/en/rehabilitation-services.

About DHS:

The South Dakota Department of Human Services encompasses a broad field dedicated to offering services that support older adults and individuals with disabilities. Our programs promote independence and inclusion through person-centered services. DHS comes together with the common goal of bettering the lives of South Dakotans.

DHS strives to create an environment where people are inspired and challenged to create excellence, grow their skills, discover advancement opportunities, and are rewarded for their contributions. Join our team as we focus on helping our fellow human beings overcome adversity and reach their full potential.

Our Benefits Include:

• 15 days/120 Hours of Vacation Leave
• 14 days/112 Hours of Sick Leave
• 11 Paid Holidays
• Employee health insurance includes plan with a $0 premium for employee-only coverage
• Flexible Benefits - Dental, Vision, Life Insurance, Critical Illness and more
• Paid Parental & Family Medical Leave
• 6% Fully Matched Retirement Plan
• Reduced Tuition for In-State Colleges/Universities
• Employee Wellness Program
• Continued Education/Training Opportunities

Job Summary:

The Sr. Secretary for the Yankton Office is a key position in the operations of the Yankton Vocational Rehabilitation District. Vocational Rehabilitation is a successful State and Federal funded program that has demonstrated success in assisting individuals with disabilities to obtain employment. The Sr. Secretary is one of the first staff members who greets many of the VR applicants/consumers. Good customer service is a critical component for this position. The position also schedules appointments, maintains files, maintains financial records to support office operations, reviews and uploads employment documents for client payroll, coordinates schedules, manages inventory of documents/forms, generates reports to track bills and payments, and handles other general support staff duties. This position is an office position typically 8 hours a day, Monday thru Friday.

The Ideal Candidate Will Have:

Its preferred the candidate has at a minimum a baccalaureate degree in a field of study reasonably related to vocational rehabilitation or human service field of people Ideal candidate will also have experience and understanding of service options for people with disabilities.

Knowledge of:

• English, including grammar, spelling and punctuation;
• computer applications such as Word, Excel and Internet Explorer;
• department rules, procedures, and functions;
• basic office procedures;
• bookkeeping methods and payroll procedures.

Skill to:

• accurately schedule client appointments with VR Counselors;
• accurately review and complete client payroll for payments;
• accurately process payments for office expenses,
• respond to phone calls from clients, their families, and partner agencies.
• communicate clearly and effectively when working with individuals with disabilities; and
• effectively communicate with agencies, personnel, and clients;
• prepare and deliver clear information;
• prioritize necessary functions of the job and perform in a timely fashion;
• complete Excel spreadsheets to track and manage payments.

Ability to:

• delegate and distribute clerical support work to other support staff;
• monitor applicants' appointments to assure applicants are being served as soon as possible;
• Word process and complete forms accurately;
• read and comprehend materials;
• maintain accurate records and filing system using Excel spreadsheets;
• operate a variety of office equipment;
• communicate effectively;
• exercise tact, patience, and discretion in communicating and dealing with persons of varying backgrounds and temperament;
• use a case management computer system;
• scan and upload documents;
• edit Adobe documents and email for signatures;
• organize, prepare, and update case files and basic records;
• work effectively with a team of co-workers;
• provide customer services to providers, applicants, consumers and their families;
• understand and work effectively with individuals who have physical or mental disabilities;
• coordinate schedules with other staff to assure receptionist coverage is being met;
• monitor receptionists services are being performed appropriately and report to supervisor of any issues;
• maintain inventory of forms and materials;
• review and process payments accurately.

Additional Requirements: To be considered, please attach your resume.

This position is eligible for Veterans' Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here. This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=4J0

You must apply online, emailed resumes or submissions will not be accepted.

South Dakota Bureau of Human Resources and Administration

Telephone: 605.773.3148 Email: careers@state.sd.us

http://bhr.sd.gov/workforus

"An Equal Opportunity Employer"

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