Senior Service Delivery Engineer

Sumitomo Pharma

  • Dover, DE
  • 5 days ago
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    Skills

    • Biotech and Pharmaceuticalunmatched
    • Customer Support/Serviceunmatched
    • GMP (Good Manufacturing Practices)unmatched
    • IT Service Management (ITSM)unmatched
    • Incident Managementunmatched
    • Machine Toolunmatched
    • On Site Supportunmatched
    • Service Deliveryunmatched
    • VoIP (Voice over IP)unmatched
    • Willing to Travelunmatched

    Description

    Sumitomo Pharma Dover, DE seeks a Manager, Service Delivery Engineer to lead onsite support for a regulated biotech environment. The role requires strong customer service, GMP familiarity, and the ability to manage a tiered service desk and executive meetings.Responsibilities include incident management, ITSM tooling, VOIP configuration, and cross‑functional collaboration with network teams. Travel up to 10% may be required.#J-18808-Ljbffr

    Numbers & Facts

    LocationDover, DE

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