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Senior Service Desk Technician

Ursus, Inc.

Phoenix, AZ

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JOB DETAILS
SALARY
$30–$30 Per Hour
SKILLS
Asset Management, Atlassian JIRA, Compensation Management, Customer Support/Service, Financial Planning, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Inventory Management, Knowledge Base, Maintenance Services, Microsoft Active Directory, Retirement Planning, Time Management, Wealth Management
LOCATION
Phoenix, AZ
POSTED
1 day ago
JOB TITLE: Senior Service Desk Technician
LOCATION: Phoenix, AZ (Hybrid; 3 days in office/week)
PAY RANGE: $30/hr.
DURATION: 3 Months

Company:
Our client is the nation s largest independent financial planning and investment advisory firm, providing personalized wealth management solutions and retirement planning services.

Duties:
  • Service Desk Triage
  • Ticket Incident Resolutions
  • Service Request Resolutions
  • Projects
  • Inventory Management
  • Asset Management

Skills:
  • ITIL
  • Jira
  • O365
  • Active Directory
  • CMDB
  • Knowledgebase
  • Asset Management
  • Troubleshooting
  • Customer Service
  • Time Management

Education:
  • Bachelor s degree in IT or equivalent experience


BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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About the Company

U

Ursus, Inc.

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