Providence caregivers are not simply valued—they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here because we know that to inspire and retain the best people, we must empower them.Service Engineers ensure caregivers have a fast, reliable, frustration‑free digital experience by owning and operating our endpoint management platforms, including Microsoft Configuration Manager/SCCM, Microsoft Intune, and Jamf. In this role, you'll partner with endpoint engineering, service desk, application delivery, cybersecurity, and field support teams to design, scale, and operate the services that manage Windows and macOS devices across the organization. You'll own the full-service lifecycle, from platform health, infrastructure reliability, policy and configuration management, operating system deployment, Autopilot, Jamf workflows, compliance reporting, and automation, all while helping advance the organization toward secure, modern, and consistent endpoint operations.When issues arise, you're the calm technical leader who uses platform data, logs, and operational telemetry to quickly identify root cause, restore service, and ensure the fix sticks through durable automation, improved monitoring, and clear standards. As a senior engineer, you'll set technical direction, mentor other engineers, and shape the endpoint management roadmap—defining what “good” looks like for scalable device management, secure configuration, deployment reliability, and service performance. If you thrive at the intersection of endpoint engineering, automation at scale, and caregiver experience, this role was built for you.Providence offers remote work opportunities for candidates residing within a daily commuting radius—up to 65 miles—from any of our primary office locations listed below.Alaska: AnchorageWestern Washington: Seattle, Redmond, Renton, OlympiaEastern Washington: SpokaneWashington - Clark County: VancouverOregon: PortlandCalifornia - Humboldt County: EurekaNorthern California: Santa Rosa, SonomaSouthern California: Los Angeles, Irvine, AnaheimMontana: MissoulaTexas: LubbockRequired Qualifications:Bachelor's Degree Computer Engineering, Computer Science, Mathematics, Engineering or an equivalent combination of education and experience5 years related experience in systems administration; more preferred.Experience in automation, specifically related to deployment, recovery, or other manual processes.Experience with n-tier solutions.Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.Experience leading and representing the Service in backlog discussions and standupsPreferred Qualifications:Experience in a Healthcare environment5 or more years of Information Technology experience3 or more years of experience administering Windows and MacOS management platforms (Intune, Microsoft Configuration Manager/SCCM, Jamf)Strong Experience with source code version control using Git/GitHubStrong PowerShell scripting skills for automation and systems managementSalary Range by Location:AK: Anchorage: Min: $61.31, Max: $104.39AK: Kodiak, Seward, Valdez: Min: $63.91, Max: $108.82California: Humboldt: Min: $63.91, Max: $108.82California: All Northern California - Except Humboldt: Min: $71.70, Max: $122.09California: All Southern California - Except Bakersfield: Min: $63.91, Max: $108.82California: Bakersfield: Min: $63.91, Max: $108.82Montana: Except Great Falls: Min: $49.36, Max: $84.05Montana: Great Falls: Min: $46.76, Max: $79.62Oregon: Non-Portland Service Area: Min: $57.16, Max: $97.32Oregon: Portland Service Area: Min: $61.31, Max: $104.39Texas: Min: $46.76, Max: $79.62Washington: Western - Except Tukwila: Min: $63.91, Max: $108.82Washington: Southwest - Olympia, Centralia: Min: $61.31, Max: $104.39Washington: Clark County Washington: Min: $61.31, Max: $104.39Washington: Tukwila: Min: $63.91, Max: $108.82Washington: Eastern: Min: $54.56, Max: $92.89Washington: southeastern: Min: $57.16, Max: $97.32Why Join Providence?Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About the Team:Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.Requisition ID: 438183Company: Providence JobsJob Category: Development/EngineeringJob Function: Information TechnologyJob Schedule: Full timeJob Shift: Multiple shifts availableCareer Track: Business ProfessionalDepartment: 4011 SS IS ESI ENDPOINT ENGAddress: OR Portland 5050 NE Hoyt StWork Location: Providence Professional Plaza Portland-PortlandWorkplace Type: HybridPay Range: $See Posting - $See PostingThe amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.#J-18808-Ljbffr