Senior Service Field Technician

Faris Machinery

Colorado Springs, CO

JOB DETAILS
SALARY
$35–$50
SKILLS
Asphalt Paver, CDL Driver's License, Communication Skills, Customer Experience, Customer Satisfaction, Customer Support/Service, Driver's License, Electrical Engineering, Electricity, Equipment Maintenance/Repair, Heavy Equipment/Vehicles, Hydraulic Engineering, Identify Issues, Inventory Management, Leadership, Maintain Compliance, Maintenance Services, Mentoring, OEM (Original Equipment Manufacturer), OSHA, On Site Support, Performance Metrics, Safety Standards, Safety/Work Safety
LOCATION
Colorado Springs, CO
POSTED
Today

 

Field Service Technician (Senior – 10+ Years Experience) 
Colorado Springs, CO 

 

ABOUT FARIS 

Faris Equipment is a leading heavy equipment dealer committed to delivering exceptional customer service, maximizing uptime, and driving operational excellence across Colorado. 

POSITION SUMMARY 

We are seeking a senior Field Service Technician with 10+ years of experience with asphalt pavers, street sweepers, and/or other specialty heavy equipment.  to support our Colorado Springs branch. This role is responsible for advanced diagnostics, repair, and maintenance of equipment in the field while delivering a best-in-class customer experience. 

KEY RESPONSIBILITIES 

  • Perform diagnostics, repairs, and maintenance on Asphalt pavers, street sweepers, vac-trucks, and other heavy equipment 
  • Troubleshoot mechanical, hydraulic, and electrical systems independently 
  • Complete accurate work orders including labor, parts, and failure codes 
  • Communicate clearly with customers on repair status and recommendations 
  • Maximize billable efficiency and productivity 
  • Maintain service truck inventory and tools 
  • Ensure compliance with DOT, OSHA, and company safety standards 
  • Collaborate with service, parts, and leadership teams 
  • Mentor junior technicians 

QUALIFICATIONS 

  • 10+ years heavy equipment service experience 
  • Kubota engine certification preferred 
  • Strong diesel, hydraulic, and electrical diagnostic skills 
  • Valid driver’s license with clean record 
  • Ability to work independently in the field 
  • CDL or ability to obtain (required) 

 

 

 

PREFERRED 

  • Dealer experience 
  • Multi-OEM familiarity 

PERFORMANCE METRICS 

  • Billable Efficiency 
  • First-Time Fix Rate 
  • Response Time 
  • Revenue per Technician 
  • Customer Satisfaction 

COMPENSATION & BENEFITS 

  • $35–$50/hour  
  • Overtime eligibility 
  • Company service truck 
  • Health, dental, vision 
  • 401(k) with match 
  • PTO and holidays 

WHY FARIS 

  • Growth-oriented company 
  • Leadership committed to modernization 
  • High-impact role 
  • Performance-based rewards 

 

About the Company

F

Faris Machinery