Senior ServiceNow Developer

GDOT Sr. ServiceNow Developer

Location: Atlanta, GA

Onsite Flexibility: Hybrid

Contract Details

• Position Type: Contract
• Contract Duration: 11 months
• Pay Rate: $65.00 $68.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stakeholders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization's use of ServiceNow. While the intent may be a long-term tenure, this position is subject to annual budget restrictions.

Key Responsibilities

• Design, develop, and implement ServiceNow solutions, including customizations and integrations.
• Collaborate with stakeholders to gather, analyze, and refine requirements.
• Customize and configure ServiceNow applications, modules, and workflows.
• Troubleshoot and resolve technical issues on the ServiceNow platform.
• Develop and maintain technical documentation, including system designs and user guides.
• Mentor junior developers and contribute to the team's technical growth.
• Stay updated on the latest ServiceNow features and industry best practices.
• Ensure compliance with coding standards, security policies, and best practices.
• Conduct code reviews and actively participate in design discussions.
• Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.

Required Skills

• Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
• Strong understanding of ITSM and ITOM processes, including workflows and automation.
• Proven experience with ServiceNow modules such as ITSM (IT Service Management), CSM (Customer Service Management, also called PSDS), and HAM (Hardware Asset Management).
• Familiarity with Agile/Scrum methodologies for project delivery.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with cross-functional teams.

Preferred Skills

• Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.

Education Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Required Experience

• At least 5 years of hands-on experience with ServiceNow development and administration.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Local Atlanta candidates only.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-09892

Industry: Software Engineering