GovCIO is currently hiring a Senior ServiceNow developer to support the Department of Veteran Affairs (VA). This role will be for a ServiceNow Developer with Certified Application Developer (CAD) credentials responsible for designing, building, and deploying a bi-directional integration between ServiceNow and Jira. This role focuses on creating a scalable, secure connector that synchronizes incidents, demands, change requests, and other work items across both platforms. This role is a fully remote position within the United States with core hours of operation from Monday to Friday, 8 AM to 5 PM ET.
Responsibilities:
Design, build, and deploy a bi-directional integration between ServiceNow and Jira.
Develop, maintain and expand a set of custom-developed ServiceNow applications utilizing the Now Platform.
Develop front and back-end components connected to a blended technology stack and also focus on interconnecting these ServiceNow functions into legacy systems.
Rapidly deliver both lightweight back-end services and front-end public-facing web stack.
Diagnose and troubleshoot production application issues.
Promote and drive innovation in technologies, processes, and tools.
Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
Interaction with stakeholders in support of the Product Owner.
Use unit and integration testing to ensure systems is defect free.
Interface with internal and Government management personnel.
Qualifications:
Required Skills and Experience
Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline, 15+ Years of work experience; 10 years of additional relevant experience may be substituted for education.
5+ years of development experience.
2+ years experience in ServiceNow and the Now Platform - ITSM, App Engine and/or Integration Hub.
Must be able to design, discuss, and document system strategies for platforms, applications, and networks.
Experience writing both unit and end-to-end automated tests.
Proficient with Jira and GitHub.
ServiceNow CAD certification and hands-on experience building custom applications on the Now Platform.
Strong expertise in JavaScript, Glide APIs, Flow Designer, and IntegrationHub.
Experience with REST/SOAP integrations, webhook frameworks, authentication models, and cross-platform data mapping.
Familiarity with Jira’s project structure, issue data models, workflows, and service account configurations.
Ability to design scalable integration architectures that meet enterprise security, governance, and SDLC standards.
Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance
Preferred Skills and Experience
ServiceNow development and the Now Platform including ITSM, App Engine, Integration Hub, Mobile Studio, and Automated Test Framework