Senior ServiceNow Developer - Richmond, VA 23219

Job: Senior ServiceNow Developer

Location: 1300 E Main St, Richmond, VA 23219

Duration: 12 months contract

On-Site Requirement: The role requires the candidate to be ON SITE 3 days/week (NO EXCEPTIONS). Local Richmond candidates are preferred due to the ON SITE requirements.

Parking is not provided for contractors.

Position Overview: The State Corporation Commission (SCC) is seeking a ServiceNow Developer to design, build, and enhance scalable solutions across the ServiceNow platform.

The role emphasizes secure API integrations, custom development, intuitive user experiences, and IT Service Management (ITSM), with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities:

• Design, develop, test, deploy, and maintain ServiceNow applications and platform enhancements.
• Build secure, reliable integrations using REST, SOAP, webhooks, IntegrationHub, MID Server, and related technologies.
• Develop scripted REST APIs, business rules, script includes client scripts, UI policies, and Flow Designer workflows.
• Configure and extend ITSM capabilities, including Incident, Problem, Change, Request, Knowledge, Service Catalog, and CMDB.
• Create intuitive, accessible experiences across Employee Center, Service Portal, workspaces, forms, catalogs, and mobile.
• Partner with stakeholders, product owners, architects, and support teams to translate requirements into technical solutions.
• Troubleshoot complex platform, integration, data, and performance issues.
• Apply development standards, security controls, automated testing, code review, source control, and release-management practices.
• Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities.

Required Qualifications: