Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Business Support, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Communication Skills, Consulting, Cross-Functional, ITIL (IT Infrastructure Library), Leadership, Performance Analysis, Regulatory Compliance, Reporting Dashboards, Scripting (Scripting Languages), ServiceNow, Software Development, Software Engineering, Systems Administration/Management, User Interface Design, User Interface/Experience (UI/UX)
Senior ServiceNow Software Engineer (Performance Analytics & UI Builder)
We are seeking a Senior ServiceNow Software Engineer for a contingent resource assignment supporting enterprise-scale initiatives. The ideal candidate will bring deep technical expertise in ServiceNow platform development—particularly in Performance Analytics, UI Builder, and StreamConnect—and provide consultative leadership across complex, multi-faceted projects.
Key Responsibilities:
- Consult on complex software engineering and ServiceNow initiatives with broad enterprise impact.
- Lead large-scale planning, design, and implementation efforts in ServiceNow across multiple domains.
- Review and analyze multi-layered technical challenges, identifying scalable and efficient solutions.
- Develop and enhance ServiceNow applications, components, and performance dashboards.
- Leverage ServiceNow Performance Analytics to create data-driven insights supporting business outcomes.
- Design custom UI Builder interfaces and experiences to optimize end-user engagement.
- Integrate third-party systems and data streams using StreamConnect and other ServiceNow integration tools.
- Ensure solutions align with organizational policies, procedures, and compliance standards.
- Collaborate strategically with client stakeholders, product owners, and cross-functional technical teams.
Required Qualifications:
- 5+ years of experience in Software Engineering, including hands-on ServiceNow development.
- Proven expertise in ServiceNow Performance Analytics, ServiceNow UI Builder, StreamConnect.
- ServiceNow Certified System Administrator (CSA) certification required.
- Strong understanding of software engineering principles, compliance, and ITIL/Agile methodologies.
- Excellent communication, analytical, and consultative skills.
Preferred Qualifications:
- 6+ years of experience with ServiceNow development and implementation in enterprise environments.
- Experience developing custom ServiceNow widgets, dashboards, and automation scripts.
- Background integrating ServiceNow with third-party tools and APIs.
- Advanced certifications such as CAD, CIS-Performance Analytics, or CIS-Application Developer.