We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for drivingdigital transformation through the ServiceNow platform.
· Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM
· ITAM - Software Asset Management / Hardware Asset Management
· ITOM – Discovery, Event Management, Service Mapping
· Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
· Provide technical leadership and mentorship to junior consultants and developers.
· Customize and configure ServiceNow applications using best practices and maintain platform integrity.
· Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
· Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
· Stay current with ServiceNow releases and proactively recommend platform enhancements.
· Support pre-sales activities including solutioning, demos, and proposal development.
· Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
· 5+ years of hands-on experience with ServiceNow platform development and administration.
· Proven track record of successful ServiceNow implementations in enterprise environments.
· Required:
· Junior – CSA and at least 1 CIS-(any) and CAD
· Intermediate – CSA and at least 2 CIS-(any) and CAD
· Senior – CAS and at least 3 CIS(Any) and CAD
· Strong understanding of ServiceNow architecture and data model.
· Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
· Experience with Agile methodologies and DevOps practices.
· Excellent communication, presentation, and stakeholder management skills.
· Ability to work independently and manage multiple priorities in a fast-paced environment.
NTT DATA means Business
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.
NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.