Senior Site Reliability Engineer

Wells Fargo & Co

Charlotte, NC

JOB DETAILS
SKILLS
Ansible, Automation, Change Management, Cloud Computing, Computer Security, Continuous Deployment/Delivery, Continuous Integration, Cryptography, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Digital Certificates, Docker, Endpoint Security, GCP (Good Clinical Practices), High Availability, Hybrid Cloud, ITIL (IT Infrastructure Library), Incident Management, Incident Response, Information/Data Security (InfoSec), Jenkins, Linux Administration, Linux Operating System, Load Balancing, Microservices, Microsoft Active Directory, Microsoft Windows Operating System, On Call, Performance Management, Production Systems, Reliability Engineering, Root Cause Analysis, Scripting (Scripting Languages), ServiceNow, Telemetry
LOCATION
Charlotte, NC
POSTED
15 days ago

Description

Title: Senior Site Reliability Engineer

Location: Charlotte, NC

Duration: 23 W, 1 D

Work Engagement: W2

Work Schedule: Hybrid 3 days in office/2 days remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

Key Responsibilities:

Platform Reliability & Cloud Engineering

  • Ensure high availability, performance, and security of production systems across Windows, Linux, and GCP environments.

  • Engineer and support containerized workloads using Kubernetes (GKE) and Docker, enabling scalable microservices architectures.

  • Lead infrastructure provisioning and configuration using Terraform, Ansible, and GCP-native tools.

Automation & Observability

  • Develop automation scripts and pipelines to eliminate manual toil and accelerate incident response.

  • Implement observability frameworks using SLIs/SLOs, Prometheus, Grafana, and GCP Operations Suite.

  • Drive proactive monitoring, alerting, and telemetry across hybrid environments.

Incident Management & Resilience

  • Lead incident response, root cause analysis, and postmortems.

  • Build self-healing systems and automated remediation workflows using GCP-native services and scripting.

Security & Compliance

  • Collaborate with InfoSec to enforce hardening standards, manage vulnerabilities, and support compliance initiatives.

  • Integrate security into CI/CD pipelines and container platforms using IAM, encryption, and policy enforcement.

Collaboration & Enablement

  • Partner with developers, application owners, and infrastructure teams to deliver reliable, cloud-native platforms.

  • Document configurations, runbooks, and operational procedures to enable cross-team reuse and transparency.

Key Requirements:

  • Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

  • Strong scripting skills in PowerShell, Python, or Shell.

  • Hands-on experience with GCP services, including GKE, IAM, Cloud Functions, and Cloud Monitoring.

  • Proficiency in container technologies: Docker and Kubernetes.

  • Familiarity with Linux system administration and hybrid cloud environments.

  • Experience with infrastructure-as-code tools: Terraform, Ansible.

  • Strong understanding of Active Directory, DNS, DHCP, and Windows security principles.

  • Security certifications (e.g., CISSP, Security+, GCP Professional Cloud Security Engineer).

  • Experience with CI/CD tools (e.g., GitLab CI and Jenkins).

  • Familiarity with ITIL practices and change management.

  • Exposure to ServiceNow, load balancers, certificate management, and endpoint protection tools.

  • Financial Services or highly regulated industry experience.

  • Ability to be on-call over weekends and possibly holidays as needed.

About the Company

W

Wells Fargo & Co

We believe in our vision and values just as strongly today as we did the first time we put them on paper more than 20 years ago. Staying true to them will guide us toward continued growth and success for decades to come. As you read more about our vision and values, you will learn about who we are, where we’re headed and how every Wells Fargo team member can help us get there.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Financial Services
FOUNDED
1852