Anthropology, Case Management, Criminal Justice, Customer Support/Service, High School Diploma, Identify Issues, Psychology, Social Work, Sociology, Team Lead/Manager, Unemployment Benefits, Veterans Benefits
SENIOR SOCIAL WELFARE EXAMINER
Distinguishing Features of the Class: This is a first line supervisory position involving
the supervision of Social Welfare Examiners engaged in the intake and on-going case
management of clients who are recipients of a variety of services that will assist them in
becoming self-sufficient. Incumbents supervise a small group of Social Welfare
Examiners or may be assigned to oversee a unit or section responsible for a specific
function. The primary responsibility is to keep fully informed of client self-sufficiency
plans and to provide examiners direction and assistance in their work by reviewing the
appropriateness of assessments, referrals and recommendations for assistance and
benefits. However, a Senior Social Welfare Examiner may personally handle more
difficult cases involving complex eligibility and other issues that require specific direct
client services where a specialized knowledge is necessary. The work differs from that of
a Social Welfare Examiner in overall degree of independence and responsibility and
additional supervisory responsibilities. The work is performed under the general
supervision of a Principal Social Welfare Examiner or other administrative personnel.
Does related work as required.
Minimum Qualifications:
A. Graduation from a regionally accredited college or university or one accredited by the
New York State Board of Regents to grant degrees with a bachelors degree, which
included or was supplemented by twenty-four (24) credit hours in behavioral sciences
and/or human services coursework, OR
B. Graduation from a regionally accredited college or university or one accredited by the
New York State Board of Regents to grant degrees with an Associates Degree, which
included or was supplemented by twelve (12) credit hours in behavioral sciences
and/or human services coursework and two (2) years of experience in examining,
investigating or evaluating claims for assistance, veterans or unemployment benefits,
insurance or a similar program operating under established criteria for eligibility or
two (2) years of experience in a human service agency identifying client problems
and referring client to appropriate resources; OR
C. Graduation from high school or possession of a high school equivalency diploma and
four (4) years experience in examining, investigating or evaluating claims for
assistance, veterans or unemployment benefits, insurance or a similar program
operating under established criteria for eligibility or four (4) years of experience in a
human service agency identifying client problems and referring clients to appropriate
resources.
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Sr. Social Welfare Examiner continued
For purposes of these qualifications:
Behavioral Sciences coursework includes but is not limited to: psychology, sociology
and anthropology, counseling, criminal justice, gerontology, human behavior, social
work/social welfare and vocational rehabilitation.
Human Services coursework includes but is not limited to: social work, psychology,
gerontology, early childhood development, mental health, developmental disabilities, and
vocational and/or psychological counseling, as well as therapeutic modalities such as
occupational therapy, physical therapy, and therapeutic recreation, education and nursing.O
Orleans County Personnel Department