Senior Software Developer

Key Responsibilities:

• Develop and extend ServiceNow applications, including workflows, business rules, UI policies, and integrations.
• Lead the design and front-end development of intuitive and user-friendly interfaces using modern frameworks.
• Write efficient, performant, and secure code following industry best practices.
• Implement comprehensive unit tests and test automation to ensure code quality and reduce regression issues.
• Apply DevOps practices to streamline development pipelines using tools like Jenkins, Git, Docker, and CI/CD workflows.
• Conduct peer code reviews, mentor junior developers, and uphold high standards for software design and implementation.
• Collaborate with product, design, and business teams to translate requirements into technical solutions.
• Integrate and help build AI/ML-powered features, such as intelligent automation, recommendation engines, or conversational interfaces.
• Continuously monitor, analyze, and improve application performance and reliability.
• Stay current with technology trends and contribute to innovation and knowledge sharing.

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of professional experience in software development, including:
• 2+ years of hands-on ServiceNow development
• Strong proficiency in JavaScript and front-end frameworks (React, Vue, or similar)
• Experience building and maintaining unit tests using Jest, Mocha, Jasmine, or similar
• Demonstrated ability to write performant, optimized code
• Understanding of UI/UX design principles and experience creating accessible and responsive interfaces
• Familiarity with DevOps tools and practices (CI/CD, version control, containerization)
• Involvement in AI/ML projects or integrating AI APIs/services into applications
• Proven ability to lead system and application design discussions, enforce code quality, and perform structured code reviews
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills

Preferred Qualifications:

• ServiceNow certifications (CSA, CAD, or other relevant modules)
• Experience with REST/SOAP APIs and enterprise integrations
• Knowledge of AI tools such as OpenAI, TensorFlow, or Azure Cognitive Services
• Agile/Scrum experience in a cross-functional team environment