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Senior Software Engineer, Customer Terminals Software, Amazon Leo Customer Terminal

Amazon.com Inc
  • Redmond, WA
    1 day ago

    Job Description

    Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world - from individual households to schools, hospitals, businesses, and government agencies.

    The Customer Terminals Software team owns the full software stack that powers the customer based ground terminals. This is a unique engineering challenge at the intersection of embedded systems, wireless communications, and high-volume consumer hardware. Our team is responsible for low-level device drivers, board support packages, Linux kernel, secure manufacturing, MAC and PHY interactions, data plane, control plane, networking, device management, and user-facing applications.

    We are looking for a Senior Software Engineer to serve as the technical leader for Customer Terminals Software - someone who can define the architecture, raise the engineering bar, and drive technical excellence across the full embedded software stack. This role offers high autonomy to shape both the technology and the engineering culture of a team building a new category of infrastructure at planetary scale.

    Key job responsibilities

    • Technical Vision & Architecture: Own the long-term software architecture for customer terminals, spanning board bring-up, BSP, kernel, networking stack, device management, and application layers. Define architectural patterns that ensure scalability, reliability, security, and maintainability across product generations.
    • Cross-Functional System Design: Partner with hardware, silicon, RF, antenna, networking, and product teams to drive hardware/software co-design decisions across SoC selection, RF integration, power management, thermal constraints, and satellite link optimization.
    • Technical Leadership & Force Multiplication: Serve as the technical lead on the most demanding, cross-functional problems. Exert influence across multiple teams, increasing their productivity and effectiveness by sharing deep knowledge and experience. Functionally decompose complex problems into simple, straightforward solutions.
    • Engineering Excellence: Define best practices for the software development lifecycle - design, implementation, testing, and operations. Drive quality metrics, code review standards, and operational excellence mechanisms across the organization.
    • Embedded Systems Delivery: Lead architecture and delivery of mission-critical embedded software for high-volume consumer devices operating in diverse and challenging environments worldwide. Ensure robustness in connectivity, performance, OTA updates, fleet observability, and lifecycle management.

    A day in the life

    You will own significant portions of the customer terminal software architecture, partnering with Senior stakeholders across Amazon Leo"s hardware, ASIC, RF, electrical, thermal, power, and software teams. You"ll define interfaces between subsystems, resolve cross-cutting architectural challenges, and work hands-on with engineers as a force multiplier. You"ll operate in productive ambiguity - where problems are not always clear and solutions need to be invented - while delivering systems where software meets physics, with signals traversing thousands of kilometers to satellites moving at orbital velocity.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • ASIC (Application Specific Integrated Circuit)unmatched
    • Antennaunmatched
    • Apple Macsunmatched
    • Architectural Servicesunmatched
    • BSPunmatched
    • Best Practicesunmatched
    • Broadbandunmatched
    • Category Developmentunmatched
    • Code Reviewsunmatched
    • Cross-Functionalunmatched
    • Device Driversunmatched
    • Electricityunmatched
    • Embedded Softwareunmatched
    • Embedded Systemsunmatched
    • Governmentunmatched
    • Hospitalunmatched
    • Kernel Programmingunmatched
    • Linux Kernelunmatched
    • Manufacturingunmatched
    • Network Administration/Managementunmatched
    • Network Connectivityunmatched
    • Operational Auditunmatched
    • PHYunmatched
    • Physicsunmatched
    • Power Managementunmatched
    • Productivity Managementunmatched
    • Quality Metricsunmatched
    • Radio Frequencyunmatched
    • Radio Frequency Selectionunmatched
    • Software Architectureunmatched
    • Software Designunmatched
    • Software Developmentunmatched
    • Software Development Lifecycle (SDLC)unmatched
    • Software Engineeringunmatched
    • System-on-a-Chip (SoC)unmatched
    • Team Buildingunmatched
    • Technical Leadershipunmatched
    • Technical/Engineering Designunmatched
    • Testingunmatched
    • Thermal Managementunmatched
    • Vehicle Fleetsunmatched
    • Wireless Communicationsunmatched

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