- Provide operational support for Development, UAT, and Production environments - Monitor application health, system performance, and operational dashboards - Troubleshoot production incidents, application issues, and data processing failures - Assist with root cause analysis and implement corrective actions - Collaborate with project managers to investigate and resolve client-reported issues - Support data processing activities, operational workflows, and scheduled jobs - Participate in production support and release activities
DevOps and Automation: - Maintain deployment scripts and release procedures - Manage environment configurations and application settings - Enhance operational monitoring and alerting capabilities
Cloud and Infrastructure Support: - Support AWS-hosted environments and services - Manage cloud resources for Assessment applications - Ensure system scalability, monitoring, logging, and operational readiness
Application Support and Development: - Troubleshoot and support .NET applications and services - Support application enhancements and resolve defects - Develop utility programs, automation tools, and operational scripts - Assist with code reviews and release readiness - Support database development and troubleshoot data issues
Required Skills: - Bachelor's degree in Computer Science, Information Technology, or related field - 5+ years of experience supporting enterprise applications and operational environments - Strong troubleshooting, production support, and problem-solving skills - Experience with .NET applications and AWS cloud technologies - Experience managing deployments and release processes - Strong SQL skills (query development, stored procedures, data analysis, troubleshooting data issues)
Numbers & Facts
Location
Dallas, TX
Skills
Acceptance Testingunmatched
Amazon Web Services (AWS)unmatched
Automationunmatched
Cloud Applicationsunmatched
Cloud Computingunmatched
Code Reviewsunmatched
Computer Scienceunmatched
Configuration Managementunmatched
Corrective Actionunmatched
Data Analysisunmatched
Data Processingunmatched
Database Programmingunmatched
DevOpsunmatched
Enterprise Applicationsunmatched
Environmental Managementunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Microsoft .NETunmatched
Operational Supportunmatched
Problem Solving Skillsunmatched
Production Supportunmatched
Production Systemsunmatched
Release Management/Engineeringunmatched
Reporting Dashboardsunmatched
Resolve Customer Issuesunmatched
Resource Managementunmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
Scripting (Scripting Languages)unmatched
Software Administrationunmatched
Software Engineeringunmatched
Stored Proceduresunmatched
System Operationsunmatched
Systems Scalabilityunmatched
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