Senior Software Engineer, HPC Technical User Support

Careerscape
  • Colorado Springs, CO
  • $140,000–$175,000 Per Year
  • Full-time
4 days ago

Job Description

Careerscape is recruiting on behalf of our client for a Senior Software Engineer to support technical users on a classified High Performance Computing (HPC) research and development environment in Colorado Springs, CO. In this role you will be the go-to technical resource for scientists and engineers running modeling and simulation workloads on HPC systems, helping them onboard, resolve access issues, troubleshoot code, and keep complex workflows running smoothly in a secure, mission-critical environment.

Day to day, you will split your time between hands-on user support, scripting, debugging, and documentation, all while coordinating closely with the customer, O&M, and security teams to keep the HPC environment secure and available. This role suits an engineer who enjoys direct technical problem-solving with end users, is comfortable moving between C/C++/Fortran code, Linux shells, and configuration management practices, and takes pride in clear documentation and dependable support in a high-security, high-stakes setting.

Responsibilities

  • Provide direct technical support to classified HPC users including onboarding and account and access troubleshooting
  • Assist researchers with modeling and simulation workflows written in C, C++, and Fortran
  • Write and maintain Bash and Korn shell scripts to automate user workflows and diagnostics
  • Debug and maintain user codebases running on Linux-based HPC clusters
  • Document common issues, resolutions, and standard operating procedures for the user community
  • Coordinate with O&M teams to resolve system, storage, and job scheduler issues affecting users
  • Coordinate with security teams to ensure access requests and account actions meet program requirements
  • Track and manage configuration items and changes within established configuration management processes
  • Triage and prioritize incoming user support requests and escalate as needed
  • Deliver user training and orientation materials for new HPC environment users

Requirements

  • Active TS/SCI clearance with a Counterintelligence (CI) Polygraph is required
  • DOD 8570 IAT Level 2 certification is required
  • 10 or more years of technical experience, including modeling and simulation support
  • Hands-on experience with C and C++ in a modeling and simulation context
  • Working experience with Fortran in an HPC or scientific computing environment
  • Basic to intermediate Linux command line experience is required
  • Familiarity with HPC environments, job schedulers, and parallel computing concepts
  • Experience with Bash and Korn shell scripting for automation and troubleshooting
  • Strong written communication skills for technical documentation

Benefits

  • Medical, dental, and vision insurance
  • 401k retirement plan with employer match
  • Paid time off and paid holidays
  • Life and disability insurance
  • Tuition and professional certification assistance
  • Relocation assistance for qualified candidates
  • On-site access to a secure, cutting-edge HPC research environment
  • Career growth opportunities within a long-term government program

Numbers & Facts

LocationColorado Springs, CO
Job TypeFull-time
Salary$140,000–$175,000 Per Year

Skills

  • Bash Scriptingunmatched
  • C Programming Languageunmatched
  • C++ Programming Languageunmatched
  • Command Lineunmatched
  • Communication Skillsunmatched
  • Computer Systemsunmatched
  • Configuration Managementunmatched
  • Customer Service Softwareunmatched
  • Customer Support/Serviceunmatched
  • Debugging Skillsunmatched
  • Dental Insuranceunmatched
  • DoD Directive 8140unmatched
  • DoD Directive 8570unmatched
  • Documentationunmatched
  • Environmental Workunmatched
  • Establish Prioritiesunmatched
  • Fortran Programming Languageunmatched
  • Governmentunmatched
  • IAT - Information Assurance Technicalunmatched
  • Identify Issuesunmatched
  • Ksh (Korn Shell) Scriptingunmatched
  • Linux Administrationunmatched
  • Linux Operating Systemunmatched
  • Onboardingunmatched
  • Parallel Computingunmatched
  • Problem Solving Skillsunmatched
  • Research & Development (R&D)unmatched
  • Schedule Developmentunmatched
  • Scripting (Scripting Languages)unmatched
  • Sensitive Compartmented Information (SCI)unmatched
  • Simulationunmatched
  • Software Engineeringunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Support Documentationunmatched
  • Technical Supportunmatched
  • Technical Writingunmatched
  • Top Secret Clearanceunmatched
  • Training/Teachingunmatched
  • Tuition Feesunmatched
  • Vision Planunmatched
  • Writing Skillsunmatched

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