ServicesProactive EngagementGrow your revenue with 1:1, proactive outreach on social, email, and SMS.24/7 SupportClear your ticket backlog and transform social comments into conversionsSmarter Call DeflectionReduce call volume and shift callers to self-service and messagingAutomatic Customer InsightsReal time insights from all your channels on one platformIntegrationsChatdesk connects to all your favorite toolsCase StudiesBeautyClothingFoodPersonal CarePetsPricingResourcesBlogFAQs24 Free CX E-mail TemplatesTikTok Ads Checklist for E-Commerce MarketersCompanyAbout usCareersLoginTeamsShiftTrendsSchedule a Free DemoSenior Software EngineerSummarySoftware engineers are the foundation of Chatdesk. You will develop complex systems that scale globally. You will use cutting edge technologies. You will work with and learn from awesome team mates. You will get an opportunity to work in a fast growing company. Based on performance, there will be opportunities to build a team and grow your leadership.Your impactOur mission at Chatdesk is to build state of the art human-in-the-loop Machine Learning for customer conversations. We support leading B2C brands like OLAPLEX, Unilever, New Era Cap, and MARS Inc. Our community of 90,000+ conversation agents uses our AI-enabled platform to help our clients reach and support their customers. We have raised capital from leading investors including Cultivation Capital, Susa Ventures, Menlo Ventures, and Harlem Capital. Chatdesk is Headquartered in New York City, and has team members all over the world, but the engineering team is primarily in Europe (Zürich, Munich, Poland).Our valuesHonesty and transparencyHardworkAlways learning and improvingEmpathyRequirementsCultural fit with our valuesRapid prototyping skills - Enjoy hacking on side projectsPreferred but not requiredExperience with backend development such as Java, Python, SQLExperience with cloud infrastructure such as AWS, GCP, AzureExperience with front end development including React, HTML, CSSFamiliar with APIs for social and messaging apps such as Facebook, InstagramPerksCompetitive salaryStock optionsFreedom to experiment with your ideas and develop your skillsApply for this positionHow did you find out about Chatdesk?Thank you! Your submission has been received!Oops! Something went wrong while submitting the form.115 Broadway, 5th Fl, New York, NY 10006info@chatdesk.com+1 (929) 248-4090ServicesOutsourced Customer SupportVoice of Customer AnalysisCall DeflectionCompanyAboutCareersContactResourcesBlogCustomersFAQBrand kitLegalTermsPrivacy© 2023, Chatdesk Inc.
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