Senior Solution Engineer - Sunrise, FL

Position Overview

• Collaborating with cross-functional teams to understand data needs and develop reporting solutions.
• Write reports in report writing tools, with various backend databases (primarily SQL), including queries and reports to meet data feed and report requests.
• Design, develop, and maintain reports using reporting tools such as Power BI
• Develop custom code to automate report generation and data extraction tasks.
• Identify and troubleshoot data quality issues and ensure data accuracy and consistency.
• Develop and maintain ETL processes to support data reporting.
• Identify opportunities to improve data reporting processes and workflows.

• Design, write, maintain, support, test, debug, implement, and improve interfaces and custom processes.
• Configure and support new workflows, processes, and system enhancements within the organization's HRIS environment.
• Manage technical coordination with third-party software vendors and implementation partners.
• Maintain internal and external applications with a focus on employee and client-facing self-service tools.
• Identify user needs and create new, innovative processes or feature solutions.
• Set up file feeds and scheduled tasks using internal tools and platform capabilities.
• Assist API Internal Integrations and External Integrations with vendors and clients.
• Collaborate with cross-functional teams to identify and design APIs that meet business needs.
• Ensure the quality and scalability of our APIs through testing and performance tuning.
• Document API usage and provide support to internal and external stakeholders.
• Speaking to and collaborating with a variety of people, such as clients, vendors, management, and information technology (IT) staff during the creation and maintenance of a system
• Engaging in quality control procedures to ensure that systems are efficient and operational.

• BS/MS degree in Computer Science, Engineering or a related subject or equivalent experience.
• Solid database/SQL knowledge.
• Excellent communication skills.
• Ability to design solutions to solve business problems.

• Advanced SQL and Database Expertise: Demonstrates strong proficiency in T-SQL, stored procedures, query writing, troubleshooting, and relational database concepts.
• Business Intelligence and Reporting: Designs, develops, and maintains accurate, scalable reports and dashboards using Power BI and related reporting tools.
• Data Integration and ETL: Supports data extraction, transformation, loading, and automation processes to deliver reliable reporting and system outputs.
• API and Systems Integration: Understands system connectivity, API design support, vendor integrations, and data exchange requirements across platforms.
• Analytical Problem-Solving: Evaluates technical and business issues, identifies root causes, and develops practical, efficient solutions.
• Data Quality and Accuracy: Maintains a high standard of accuracy, consistency, and validation across reports, interfaces, and system processes.
• Technical Communication: Communicates complex technical concepts clearly to business users, internal teams, clients, and external vendors.
• Project and Priority Management: Manages multiple requests, deadlines, and technical initiatives effectively in a fast-paced environment.
• Documentation and Process Improvement: Creates clear technical documentation and identifies opportunities to improve reporting, integrations, and workflows.
• Collaboration and Stakeholder Partnership: Works effectively with cross-functional teams including IT, operations, vendors, and business stakeholders to deliver solutions that meet business needs.