Job Summary:
The Solution Sales Manager is a customer-centric, consultative sales role responsible for driving profitable growth through GSMA-compliant eSIM SaaS platforms and digital connectivity technology. The role complements the commercial leadership of complex sales opportunities involving SM-DP+, SM-DS platforms, eSIM lifecycle management, and SaaS-based connectivity orchestration aligned to GSMA SGP.22 and SGP.32 specifications. The position works in close partnership with Account Management, Product, Solution Architecture, and Delivery teams to convert customer requirements into scalable, secure, and commercially viable solutions for MNOs, MVNOs, enterprises, OEMs, and ecosystem partners.
Responsibilities:
Qualifications:
Education and Experience
Knowledge Skills and Abilities
Deep understanding of GSMA eSIM standards (SGP.22, SGP.32)
Strong knowledge of SM-DP+, SM-DS architectures and eSIM lifecycle management
Familiarity with OSS/BSS ecosystems and cloud-native SaaS platforms
Advanced understanding of the sales process
Possess understanding of current IT, cloud technologies and security information systems
Market knowledge of
Telecommunication
OEM (Mobile devices)
Understanding of market demands and trends
Customer and service orientation
Accustomed to work with short deadlines in customer engagements
Ability to effectively manage time to drive immediate revenue opportunities while building long-term value
Strong verbal and written communications skills, listening and teamwork skills, and effective presentation skills
Fluent written and spoken English
Essential Functions:
Business case definition and development for customer opportunities in collaboration with Account Management
Tailor solution documentation for customer presentations in collaboration with Technical consultants
Create demand for new solutions
Support to and interaction with other jobs and functions:
Account Management
The bridge to Account Management in regards to customer and solution requirements by supporting Key Account Managers to execute key account plan or actively drive sales projects with AMs to qualify customer problems and transform them into solution proposals and drive them to deal closure
Support in Service Management setup (e.g. SLAs, operation & maintenance, incident management and compliance) from RFX process to service implementation
Support IOR and deal review/approval process
Support in Solution Sales deal approval
Service Delivery & Operations
Support Service Operations in regards to how sold solutions can be delivered and operated based on individual customer situation
Support Project Managers with business case support and service management setup (e.g. SLAs, operation & maintenance, incident management and compliance) from RFX process to service implementation
Collect feedback from Regional Head of Sales on customer requirements around solutions, products and service from the market
Support Technical consultants in regards to setting scope, solution description and change requests
Support Customer Engagement Managers in change requests, customer performance, installed base and Customer Relationship Management
Support Service Owners in new services, SLA updates and changes in data center strategies
Support Division Sales Lead in financial forecasting of Solution Sales
Collaborate with Bid Analysts as main interface regarding standard engagements/deals
Conduct technical workshops, present technical solutions/use cases and perform training and consulting services with customers in collaboration with Technical Consultants and Customer Engagement Managers
Identify and address day-to-day continuous improvement activities towards Regional Service Quality Manager and/or supervisor for further action, related to tools, procedures and compliance fulfilment
The On-Target Earnings (OTE) Pay range for this position is $180,000-$205,000 annually. Benefits offered to eligible employees include medical, dental, vision, 16 days of paid time off per year, 11 paid holidays per year, parental leave, 401 (K) with employer match, short and long-term disability, life, and AD&D insurance, long-term care insurance, HSA, FSA, EAP, commuter benefits, education assistance and legal plan.