Senior Sous Chef

Marriott

Santa Barbara, CA

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JOB DETAILS

SKILLS

Analysis Skills, Budgeting, Coaching, Communication Skills, Continuous Improvement, Cook Dishes, Corrective Action, Culinary Operations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Disciplinary Action, Employee Relations, Establish Priorities, Exceeded Sales Goal, Food Preparation, Food Presentation, Food and Beverage Industry, High School Diploma, Hotel Management, Human Resources, Human Resources Management, Interpersonal Skills, Leadership, Maintain Compliance, Mentoring, Needs Assessment, Operations, Operations Management, Payroll Administration, Payroll Management, People Management, Performance Management, Performance Reviews, Problem Solving Skills, Process Safety Management, Purchasing/Procurement, Quality Metrics, Raw Food, Restaurant, Safety Training, Sales Presentation, Sanitation, Schedule Development, Set Goals, Staff Policies, Team Player, Time Tracking, Training Program, Training/Teaching

LOCATION

Santa Barbara, CA

POSTED

Today

JOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget.Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.CANDIDATE PROFILEEducation and Experience* High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.OR* 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.CORE WORK ACTIVITIESLeading Culinary Team* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.* Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.* Encourages and builds mutual trust, respect, and cooperation among team members.* Serves as a role model to demonstrate appropriate behaviors.* Ensures and maintains the productivity level of employees.* Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.* Ensures employees understand expectations and parameters.* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.* Celebrates successes by publicly recognizing the contributions of team members.* Leads shifts while personally preparing food items and executing requests based on required specifications.* Supervises and coordinates activities of cooks and workers engaged in food preparation.Ensuring Culinary Standards and Responsibilities are Met* Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.* Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.* Recognizes superior quality products, presentations and flavor.* Ensures compliance with food handling and sanitation standards.* Follows proper handling and right temperature of all food products.* Ensures employees maintain required food handling and sanitation certifications.* Assists Executive Chef with all kitchen operations.* Maintains purchasing, receiving and food storage standards.* Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.* Checks the quality of raw and cooked food products to ensure that standards are met.* Assists in determining how food should be presented and creates decorative food displays.Ensuring Exceptional Customer Service* Provides services that are above and beyond for customer satisfaction and retention.* Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.* Improves service by communicating and assists individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.* Observes service behaviors of employees and provides feedback to individuals.* Strives to improve service performance.* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.* Empowers employees to provide excellent customer service.* Sets a positive example for guest relations.Maintaining Culinary Goals* Achieves and exceeds goals including performance goals, budget goals, team goals, etc.* Develops specific goals and plans to prioritize, organize, and accomplish your work.* Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.* Trains employees in safety procedures.Managing and Conducting Human Resource Activities* Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.* Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.* Manages payroll administration.* Brings issues to the attention of the department manager and Human Resources as necessary.* Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.* Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.* Participates in employee progress discipline procedures.* Participates in the employee performance appraisal process, providing feedback as needed.* Participates in the development and implementation of corrective action plans.Additional Responsibilities* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.* Analyzes information and evaluates results to choose the best solution and solve problems.* Attends and participates in all pertinent meetings.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

About the Company

Marriott

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Hotels and Lodging

FOUNDED

1927

WEBSITE

https://www.marriott.com/

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