Senior Specialist, Business Intelligence & Analytics

Quest Diagnostics Inc
  • Cincinnati, OH
    2 days ago

    Job Description

    Senior Specialist, Business Intelligence & Analytics at Quest Diagnostics

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    More: Impact Discover a role that empowers some of life's most important healthcare decisions.

    Senior Specialist, Business Intelligence & Analytics

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    Category Laboratory Location Cincinnati, Ohio Job function Operations Job family Quality Assurance

    Shift Day Employee type Regular Full-Time Work mode Remote

    Job Description

    This position is responsible for technical support of inbound and outbound eligibility feeds, dashboard development, automation efforts, and custom report generation in support of internal and external customer needs.  Also provides advanced technical product support for Employer Population Health applications working closely with internal and external customers. This position is also responsible for gathering business requirements for inbound analytics requests, designing, and developing solutions using Tableau and/or Alteryx, and presenting output to leadership. This position does not directly supervise others but is responsible for driving results across cross functional teams and coaching junior developers on best use of models and processes.

    Responsibilities:

    • Independently leads gathering and evaluating business requirements for incoming business analytics requests and provide efficient and effective solutions.
    • Leads design, development, deployment and support of custom data solutions for high impact, high visibility products, processes and customers-including but not limited to APIs, interfaces, and linked servers.
    • Leads design, development, deployment and support of sustainable/automated BI, reporting and analytics solutions such as dashboards, scorecards, workflows and various other forms of data visualization and delivery.
    • Designs, develops, deploys and supports measure algorithms in the form of complex SQL scripts and database queries.
    • Collaborates strongly with Product and IT teams to ensure product and platform design integrates successfully with BI solutions.
    • Proactively anticipates internal/external customer needs and uses customer insight to drive and guide the development of new solutions and offerings.
    • Serves as a strategic partner to build, grow and maintain effective relationships with data partners.
    • Maintains proactive communication and transparency with key internal and external stakeholders to provide status of projects.
    • Provides support, guidance and collaboration with Application Developers to implement database and workflow design, and review developer's work to ensure correct implementation.
    • Upgrade and improve data and application schema, preparing design documents and functional specifications.
    • Build solutions to drive scalable solutions that leverage data warehousing, dimensional modelling and design, Analytics, Dashboarding, Key performance Indicators (KPIs), Data Quality, Data Management and Data governance best practices.

    Qualifications:

    Required Work Experience:

    • 5+ years recent progressive data related experience including Data Analytics, Dashboarding, Data Profiling and Data Management.
    • Experience in work automation tools like Power Automate, UiPath, etc
    • 1-2 yeas of healthcare industry experience
    • 1+ years of workflow and API development and integrations using tools like Alteryx.
    • Strong demonstrated experience in Tableau/Power BI for dashboard creation and visual data storytelling, data visualization.
    • Demonstrated proficiency in SQL and ETL processes
    • Proficient in Excel

    Preferred Work Experience:

    • 2+ years'' experience in project management or continuous improvement methodologies.

    Skills:

    • Advanced Excel User
    • Advanced data analysis skills
    • Proficient in Tableau & SQL
    • Advanced knowledge of Alteryx
    • Demonstrated ability to apply statistical analysis tools to drive improvement and demonstrate ROI
    • Demonstrated understanding and experience in continuous improvement, process management, or system thinking
    • Problem-solving skills: uses a systematic, disciplined and data-driven approach that identifies the root causes of various issues and designs solutions to resolve them.
    • Effective written and verbal communication skills
    • Project Management

    Education

    • Bachelor's Degree Bachelor''s degree in IT, Technology, Data Science, Data Analytics (Required)
    • Master's Degree (Preferred)

    70413

    Quest Diagnostics honors our service members and encourages veterans to apply.

    While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

    Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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    What it's like to work here

    • Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more

    • Benefits We strive to ensure our people live a healthier lifestyle by offering programs and solutions that help you take care of yourself and those you love. Find out how our benefits give you everything you need to live your best life. View more

    • Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more

    • Job Seeker Resources | Quest Diagnostics No matter where you are in your journey with us, you''re probably curious about our hiring process. With that in mind, check out some of the most frequently asked questions we get from candidates below. View more

    • Upcoming events | Quest Diagnostics Our events are the perfect way to meet us and discover more about what it means to choose a career with Quest. Here's the place to keep your calendar up-to-date with all the details of our upcoming virtual and in-person events. View more

    • Innovations and Insights | Quest Diagnostics We're a customer-first organization dedicated to creating a healthier world. We offer an environment that encourages curiosity. Ready to collaborate with us? Explore the areas below or search all open jobs to discover your next meaningful and challenging role. View more

    • Students & early career | Quest Diagnostics Whether you are transitioning from high school, college or to civilian life after serving in the military, we have programs that can help you reach your goals - and share in the incredible work we do. At the same time, you'll be able to enjoy the satisfaction that comes with joining a network of 50,000 brilliant minds united by a shared passion to build a healthier future. View more

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    Equal employment opportunity

    Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.

    Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

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    Numbers & Facts

    LocationCincinnati, OH

    Skills

    • Algorithmsunmatched
    • Analysis Skillsunmatched
    • Application Programming Interface (API)unmatched
    • Automationunmatched
    • Best Practicesunmatched
    • Business Analysisunmatched
    • Business Intelligenceunmatched
    • Channel Strategiesunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Corporate Social Responsibilityunmatched
    • Cross-Functionalunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Data Managementunmatched
    • Data Profilingunmatched
    • Data Qualityunmatched
    • Data Scienceunmatched
    • Data Visualizationunmatched
    • Data Warehousingunmatched
    • Database Designunmatched
    • Database Extract Transform and Load (ETL)unmatched
    • Design Documentunmatched
    • Dimensional Modelingunmatched
    • Facebookunmatched
    • Graphicsunmatched
    • Healthcareunmatched
    • Healthcare Softwareunmatched
    • Information Technology & Information Systemsunmatched
    • Leadershipunmatched
    • LinkedInunmatched
    • Militaryunmatched
    • Newsroomunmatched
    • Performance Metricsunmatched
    • Power BIunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Process Managementunmatched
    • Process Modelingunmatched
    • Product Designunmatched
    • Product Supportunmatched
    • Project/Program Managementunmatched
    • Quality Assuranceunmatched
    • RADIUS (Remote Authentication Dial-In User Service)unmatched
    • Reporting Dashboardsunmatched
    • Requirements Managementunmatched
    • Research & Development (R&D)unmatched
    • Return on Investment (ROI)unmatched
    • Root Cause Analysisunmatched
    • SQL (Structured Query Language)unmatched
    • SQL Databasesunmatched
    • Sample/Specimen Processingunmatched
    • Scorecardingunmatched
    • Scripting (Scripting Languages)unmatched
    • Secondary Schoolunmatched
    • Software Developmentunmatched
    • Statisticsunmatched
    • Storytellingunmatched
    • Tableauunmatched
    • Technical Supportunmatched
    • Trademarksunmatched
    • User Documentationunmatched
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