The Specialist for AWS PXT Business Operations and Internal Engagement serves as the operational engine of the AWS PXT people agenda - owning the mechanisms, cadences, and communications that keep a global HR organization aligned, accountable, and connected. This role sits at the intersection of business operations, AI-enabled process design, and employee engagement, and is responsible for translating strategic priorities into repeatable, measurable execution.
The position has evolved along with technology. What began as a cadence management and engagement role now encompasses AI-native automation of business review mechanisms, full ownership of the AWS PXT goals program, and leadership of the internal engagement and communications strategy for the AWS PXT organization. The right candidate will bring operational rigor, innovation, speed, and a builder"s mindset - someone who doesn"t just run processes but continuously improves them through technology, data, and design thinking.
The opportunity here is to build, not just run. AWS PXT is actively reimagining how its operating model works in an AI-native world, and this role is where that reimagination becomes real. The person in this seat will automate business review mechanisms using AI and agentic workflows, own the goals program that touches every senior HR leader across AWS, and lead the internal engagement strategy that connects a globally distributed team to shared purpose. The right candidate brings operational rigor and a builder"s instinct - someone who runs processes with precision today while continuously improving them for tomorrow.
Key job responsibilities
About the team
At Amazon, we"re working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. The AWS People Experience and Technology (HR) team want to be known for having built the builders who power tech, enabling success for thousands of employees, millions of customers, and billions of end users across very diverse societies. If you"d like to be part of building the most customer-centric cloud services provider in the industry, this is your chance.