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Senior Specialist - Program & Project Management
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Role description
Job Title: Senior Specialist - Program & Project Management
Work Location- Frisco, TX
Job Description:
We are seeking a Senior Project Manager to lead implementation strategy and execution with a strong focus on capacity management delivery planning and scalable onboarding This role sits at the intersection of strategy and day-to-day execution ensuring that client demand product readiness and implementation capacity are aligned to deliver predictable high-quality outcomes
The ideal candidate is equally comfortable setting direction and frameworks as they are driving execution, resolving delivery risks and managing cross functional dependencies in a client facing implementation environment
Define and own the implementation capacity strategy aligned with business growth sales pipeline and product roadmap.
Develop forecasting models that translate client demand onboarding complexity and release schedules into realistic delivery capacity plans.
Partner with Implementation Product Sales and Operations leadership to shape onboarding models sequencing strategies and prioritization frameworks.
Establish governance structures intake processes and decision criteria for managing demand vs capacity.
Identify systemic delivery risks and drive long term mitigation strategies process tooling resourcing.
Provide strategic input into staffing plans, investment decisions and roadmap readiness discussions.
Own execution of cross functional implementation projects from intake through onboarding and stabilization.
Driving detailed delivery plans milestones dependencies and risk management across concurrent client implementations.
Monitor capacity utilization throughput backlog health and delivery velocity on an ongoing basis.
Proactively identify and resolve delivery blockers related to people process or system constraints.
Lead regular execution reviews, escalation management and stakeholder communications.
Ensure learnings from incidents, delays or escalations are translated into actionable improvements.
Act as the central coordination point between Client Implementations Product Engineering Sales Client Success and Operations.
Facilitate tradeoff discussions when delivery demand exceeds available capacity.
Influence senior stakeholders with data driven recommendations on timelines scope and sequencing.
Support client facing conversations when delivery risks or capacity constraints impact commitments
Define and track KPIs including implementation throughput time to onboard capacity utilization and backlog pipeline health.
Build clear executive level reporting that provides visibility into both current execution and future capacity risks.
Use data to continuously refine forecasts planning assumptions and delivery models.
Required Qualifications
8 years of experience in Project Management Delivery Management or Implementation leadership roles.
Proven experience balancing strategic planning and Handson execution in client facing environments.
Strong background in capacity planning demand forecasting and delivery governance.
Experience working in enterprise high-volume environments payments fintech SaaS telecom utilities or regulated industries.
Ability to influence across teams without direct authority.
Strong communication skills including executive level updates and client facing discussions.
Preferred Qualifications
Experience with complex system integrations or API based implementations.
Familiarity with regulated or mission critical platforms.
Experience partnering closely with Sales on delivery commitments and onboarding timelines.
PMP PgMP SAFe Agile or similar certifications preferred.
Skills
Mandatory Skills : Stakeholder Management
Good to Have Skills : Benefits Management, Project Financial Management, Project Planning, Schedule Management, Scope & Change Management
Other details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 93,815.00 to 142,400.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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